**Experienced Full Stack Customer Support Specialist – Spanish Speaker – Work from Home Opportunity**

Are you a native or near-native Spanish speaker looking for a new challenge in the customer support industry? Do you have excellent communication skills and a passion for helping others? Look no further than blithequark, a leading provider of customer experience management solutions. **About blithequark** blithequark is a global leader in outsourced omnichannel customer experience management, serving as a strategic partner to the world's largest companies in a wide variety of industries. With a presence in nearly 80 countries and a team of 380,000 interaction experts speaking 265 languages and dialects, blithequark is dedicated to delivering consistently positive customer interactions that are reliable, flexible, and intelligent. **Our Culture** At blithequark, we pride ourselves on our multicultural and friendly environment, where talented individuals from diverse backgrounds come together to create a dynamic and supportive team. Our culture is built on a foundation of trust, respect, and open communication, and we're committed to providing a work environment that's both challenging and rewarding. **Job Summary** We're seeking an experienced Full Stack Customer Support Specialist to join our team in a work-from-home capacity. As a key member of our customer support team, you'll be responsible for managing customer interactions via inbound calls, providing an optimum level of service, and advising customers on the best approach based on their needs and requests. **Responsibilities** * Manage customer interaction via inbound calls * Provide an optimum level of service with the aim of achieving the best resolution for the customer * Advise customers on the best approach based on their needs and requests * Collaborate with internal teams to resolve customer issues and improve overall customer experience * Stay up-to-date with product knowledge and industry trends to provide expert advice to customers * Meet or exceed performance metrics and quality standards * Participate in training and development programs to enhance skills and knowledge **Qualifications** * Fluency in Spanish (communication level) * Excellent written and verbal communication skills * Customer-oriented and compassionate * Patient, empathetic, and eager to help * Analytical skills and problem-solving abilities * Sound judgment and decision-making skills * Team player and respectful of authority * Attention to detail * Computer proficiency in Windows and MS Office * Strong social support system, autonomy, and ability to work from home **Benefits Package** * Meal tickets (21 RON / working day, around 441 RON per month) * Discounts cards through different partners * Medical Plan to a private health center (Regina Maria) * Professional development and promotion opportunities * Internal events * International talent competition * Santa's Gift for your children * Bookster – free subscription – delivery at home for those working from home **What We Offer** * Full-time contract * Work from home opportunity * Super-fast recruitment process * Training – paid and online 100% * Competitive salary * Flexible schedule * Excellent experience in working in a multicultural and friendly environment **Why Join blithequark?** * Be part of a global leader in customer experience management * Work with a talented and motivated team * Enjoy a competitive salary and benefits package * Develop your skills and knowledge through training and development programs * Have the opportunity to work from home and achieve a better work-life balance * Be part of a company that values diversity, inclusion, and employee well-being **How to Apply** If you're a motivated and talented individual with a passion for customer support, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch soon to discuss your qualifications and experience. **Contact Information** Email: [insert email] Phone: [insert phone number] Website: [insert website] **Equal Opportunities Employer** blithequark is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination. Apply for this job