Work From Home Customer Service Representative

Remote, USA Full-time
Work From Home-Customer Service • **Equipment Provided*** • **Paid Training*** At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry. We are currently hiring professionals to work in the role of: Remote Customer Service Representative RESPONSIBILITIES: • Handle customer inquiries and complaints • Document and update customer records based on interactions • Maintain a knowledge base of the evolving products and services • Increase customer retention by implementing creative problem-solving skills • Handle numerous customer inquiries promptly, accurately, and efficiently PREFERRED SKILLS: • Minimum of 2 years customer service experience in a call center environment • Experience supporting brand products and services through phone and email communications • Positive and professional demeanor • Excellent written and verbal communication skills • Minimum HS diploma, college preferred • Experience with diagnosing and troubleshooting • Has experience supporting consumer products and/or services. TRAINING: • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.) • Systems training (How to use CRM and ACD Tools) • Remote training (via the video conference platform Zoom) • 100% Attendance WHY US? • We inspire and develop employees to be able to effectively empathize with consumers. • We create experiences that provide promotion opportunities from within. • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture! Home Environment and Work Space: • Dedicated home office workspace, preferably a separate room with its own door • Adequate space to set up the workstation • Ability to hardwire internet (plug directly into your router) • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower) • Agents are responsible for maintaining the workspace in a safe condition • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to: • Loud music • Non-work-related phone calls • Other household members • You are scheduled on the phone throughout the entirety of your shift. It’s essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours. EEO Statement: ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Apply tot his job Apply To this Job

Apply Now

Similar Jobs

Customer Service Representative-I job at HUB International in Irving, TX

Remote, USA Full-time

Patient Care Specialist

Remote, USA Full-time

Associate Customer Service Representative, B2C

Remote, USA Full-time

CVS Remote Jobs (Data Entry) No Experience indeed jobs

Remote, USA Full-time

Claim Benefit Specialist

Remote, USA Full-time

Manager, Medicare Program Services, Med D

Remote, USA Full-time

Worklife Customer Support Associate - Employee Assistance Program

Remote, USA Full-time

Senior Manager, Business Compliance, Washington & Oregon Remote

Remote, USA Full-time

Specialist,Clinical Informatics-Scribe,Telehealth(BILINGUAL SPANISH)

Remote, USA Full-time

Medicare Sales Specialist

Remote, USA Full-time

(Associate) Project Manager - Global Clinical Supplies

Remote, USA Full-time

United Airlines Flight Attendant Flexible Schedule Apply Today

Remote, USA Full-time

Senior Manager, Software Development – Amazon Store

Remote, USA Full-time

Pharmacy Technician Care Advocate (MTM & Adherence)

Remote, USA Full-time

Epic Reporting Analyst (Cogito/Clarity/Caboodle) - 100% Remote || W2 Contract - Amerit Consulting

Remote, USA Full-time

Experienced QA Lead for UKG WFM Pro Implementation and Quality Assurance – Remote 9-Month Contract Opportunity with a Leading Retail Apparel Company

Remote, USA Full-time

Engineering Director Energy - Remote

Remote, USA Full-time

Paid Entry-Level Typing Work - Remote

Remote, USA Full-time

Senior Feasibility Associate / Feasibility Manager

Remote, USA Full-time

Entry-Level Data Scrutiny Clerk (Remote)

Remote, USA Full-time
Back to Home