Virtual Receptionist/Patient Representative to support patient?
Diana Health is a network of modern women?s health practices working in partnership with hospitals to reimagine the maternity and women?s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical... system... that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.
Description:
We are looking for a part-time Receptionist/Patient Representative excited about creating a high quality patient-experience and contributing to the smooth operations of a growing women?s health practice. The ideal candidate is outgoing and detail-oriented and has strong problem-solving skills to tackle challenges with empathy and creativity.
What you will do:
Manage administrative phone triage including scheduling support, answering patient questions and escalating to appropriate person.
Book patients for appointments based on forwarded messages and/or real time booking requests
Qualifications:
Bachelor's degree OR a High School Diploma/GED and 2 years relevant experience in the healthcare field
Excellent communication, interpersonal, and organizational skills
Detail oriented and well organized with a strong work ethic
Strong computer skills
Familiarity with EMRs preferred
Description:
We are looking for a part-time Receptionist/Patient Representative excited about creating a high quality patient-experience and contributing to the smooth operations of a growing women?s health practice. The ideal candidate is outgoing and detail-oriented and has strong problem-solving skills to tackle challenges with empathy and creativity.
What you will do:
Manage administrative phone triage including scheduling support, answering patient questions and escalating to appropriate person.
Book patients for appointments based on forwarded messages and/or real time booking requests
Qualifications:
Bachelor's degree OR a High School Diploma/GED and 2 years relevant experience in the healthcare field
Excellent communication, interpersonal, and organizational skills
Detail oriented and well organized with a strong work ethic
Strong computer skills
Familiarity with EMRs preferred