**Virtual Assistant – Customer Service and Sales Expert**

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences and drive business growth. As a leading innovator in the industry, we're seeking highly skilled and motivated Virtual Assistants with a proven track record in customer service and sales to join our dynamic team. If you're passionate about delivering top-notch support, building strong relationships, and driving results, we want to hear from you! **About arenaflex** arenaflex is a forward-thinking organization that's committed to pushing the boundaries of what's possible in the world of customer service and sales. Our team is comprised of talented individuals who share a common goal: to provide exceptional experiences that exceed our clients' expectations. With a focus on innovation, collaboration, and continuous learning, we're creating a workplace that's both challenging and rewarding. **Job Summary** We're seeking Virtual Assistants with a strong background in customer service and sales to join our team. As a Virtual Assistant, you'll work from the comfort of your own home, providing exceptional support to our clients and driving business growth through your expertise. With a range of departments to choose from, you'll have the opportunity to work in a fast-paced environment, adapt to changing situations, and develop your skills in a dynamic and supportive team. **Job Responsibilities** As a Virtual Assistant, your responsibilities will vary depending on the department you're assigned to. Some of your key tasks may include: * Answering, screening, and forwarding incoming calls to the appropriate person * Taking and delivering messages or transferring calls to voicemail when necessary * Logging phone calls and documents into our online document management system * Assisting office staff with clerical duties, including faxing, copying, and organizing/maintaining files * Maintaining frequent communication with clients and answering their questions * Obtaining insurance coverage information in a timely manner * Following up with medical treatments and ensuring proper care * Obtaining medical provider records and bills * Communicating with insurance companies on treatment status and updating adjuster information on the system **Virtual Assistant Job Qualifications and Required Skills** To succeed in this role, you'll need to possess the following qualifications and skills: * Must be punctual and committed to working overtime on occasion * Must speak English and Spanish fluently * Have solid written and verbal communication skills * Ability to be resourceful and proactive when issues arise * Must be a self-starter and multi-tasker * Ability to work independently * Must have a Computer (Desktop or Laptop) with a Core I5 or above processor, 12 GB of RAM, and at least Windows 10 installed * USB noise-cancelling headsets * Webcam for daily meetings and huddles * Internet speed of at least 35Mbps Download and 15Mbps Upload **Compensation and Benefits** As a Virtual Assistant at arenaflex, you can expect a competitive monthly payment of $1000, plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. You'll also have the flexibility to choose how to withdraw your payment, with options including Direct Deposit to your bank account, PayPal, Payoneer, and Wise. **How to Apply** To apply for this exciting opportunity, please submit your updated resume in English in PDF format and a 2-minute video telling us about yourself and your work experience to the email address: [email protected]. Please note that we will not process resumes in Spanish. **Video Instructions** To record your video, you can use Loom or a regular video with your cellphone. Please send us the Google Drive link with your video attached, ensuring that the link is set up as public. Your video should include: * An introduction to yourself, including your name, last name, age, country of location, and what motivates you * A brief overview of your previous work experience and skills learned * Details about your work-from-home setup, including your computer, internet speed, and any other relevant information you'd like to share **Subject Line** When sending your application, please use the following subject line: YOUR NAME and LAST NAME - Virtual Assistant - arenaflex **Apply Now** If you're a motivated and results-driven individual with a passion for customer service and sales, we want to hear from you! Apply now to join our dynamic team at arenaflex and take the first step towards a rewarding and challenging career. Apply Job! Apply for this job