Ups Customer Service Service Remote Jobs

Remote, USA Full-time
September 13, 2025 UPS is actively hiring Remote Customer Service Representatives to help deliver exceptional service experiences from the comfort of your home. If you have a passion for helping people, strong communication skills, and want to work with one of the world’s leading logistics companies, this remote opportunity is for you. Position: Remote Customer Service RepresentativeJob Type: Full-Time or Part-TimeLocation: Work from Home – U. S. onlyPay: $21–$26/hour Key Responsibilities Answer customer inquiries regarding shipments, deliveries, tracking, and services via phone, email, or chat Resolve customer concerns efficiently with a focus on satisfaction Provide accurate product, service, and policy information Log all interactions in UPS systems and escalate issues as necessary Collaborate virtually with other departments to ensure customer needs are met Meet quality and performance metrics for customer service Requirements High school diploma or equivalent required Prior experience in customer support or a call center environment is a plus Excellent verbal and written communication skills Ability to navigate multiple systems simultaneously High-speed internet and a distraction-free home workspace Flexible availability (weekends or evenings may be required) Compensation Hourly Rate: $21–$26/hour Overtime and weekend differentials available Weekly or biweekly direct deposit Paid virtual training provided Benefits 100% remote position UPS employee discounts on shipping and services Health, dental, and vision insurance for eligible employees Paid time off, holidays, and sick days Career advancement paths available How to Apply UPS is currently expanding its remote customer service team. Apply now to secure a flexible, rewarding work-from-home position with one of the world’s most trusted brands in logistics. Apply For This Job apply to this job

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