UPS Customer Service Remote Jobs - Hiring Now

UPS is actively hiring Remote Customer Service Representatives to help deliver exceptional service experiences from the comfort of your home. If you have a passion for helping people, strong communication skills, and want to work with one of the world’s leading logistics companies, this remote opportunity is for you. Position: Remote Customer Service Representative Job Type: Full-Time or Part-Time Location: Work from Home – U. S. only Pay: $21–$26/hour Key Responsibilities: - Answer customer inquiries regarding shipments, deliveries, tracking, and services via phone, email, or chat - Resolve customer concerns efficiently with a focus on satisfaction - Provide accurate product, service, and policy information - Log all interactions in UPS systems and escalate issues as necessary - Collaborate virtually with other departments to ensure customer needs are met - Meet quality and performance metrics for customer service Requirements: - High school diploma or equivalent required - Prior experience in customer support or a call center environment is a plus - Excellent verbal and written communication skills - Ability to navigate multiple systems simultaneously - High-speed internet and a distraction-free home workspace - Flexible availability (weekends or evenings may be required) Compensation: - Hourly Rate: $21–$26/hour - Overtime and weekend differentials available - Weekly or biweekly direct deposit - Paid virtual training provided Benefits: - 100% remote position - UPS employee discounts on shipping and services - Health, dental, and vision insurance for eligible employees - Paid time off, holidays, and sick days - Career advancement paths available How to Apply: UPS is currently expanding its remote customer service team. Apply now to secure a flexible, rewarding work-from-home position with one of the world’s most trusted brands in logistics. Apply tot his job Apply To this Job