TTEC Work from Home Customer Support Representative
Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don't miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a prompt and professional manner. • Provide accurate information and assistance regarding products or services. • Troubleshoot and resolve customer issues with a focus on first-call resolution. • Maintain customer records by updating account information. • Follow company policies and procedures while delivering high-quality service. • Collaborate with team members to address complex customer issues. Qualifications: • Previous customer service experience preferred. • Excellent communication skills, both written and verbal. • Strong problem-solving and decision-making abilities. • Ability to work independently and adapt to a fast-paced environment. • Comfortable using technology and navigating multiple systems simultaneously. • Dedicated home office space with a reliable high-speed internet connection. • High school diploma or equivalent; college degree is a plus. Benefits: • Competitive salary and performance-based incentives. • Comprehensive training and ongoing development opportunities. • Health, dental, and vision insurance. • 401(k) retirement savings plan. • Work from the comfort of your home. How to Apply: If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining TTEC. TTEC is an equal opportunity employer and values diversity in its workforce.