Travel Trade Reservation Sales Agent, Disney Central (Tampa)-Full Time at Walt Disney World Resort Tampa, FL

Travel Trade Reservation Sales Agent, Disney Central (Tampa)-Full Time job at Walt Disney World Resort. Tampa, FL. Join the Disney Central Team as a Travel Trade Reservation Sales Agent! We create a magical experience for our Guests, Travel Agents and their clients before they arrive for their Walt Disney World® Resort vacation! The Disney Travel Trade Sales Agent position is a large volume inbound contact center role which uses sales techniques and provides services to help Guests and Travel Agents plan upcoming vacations. Located in Tampa FL, this is an hourly position with an incentive program based on performance, conversion rates, and average handling time metrics. We also attend a paid training class where you will participate in multiple performance and knowledge assessments. The operating hours of Disney Central in Tampa, FL are Sunday through Saturday, 6:45 a.m. to 11:30 p.m. The starting pay rate for this position is $17.85 per hour. Travel Trade Reservations Sales Agents will have the ability to earn performance incentives ranging from an average of $1.92 to $7.50 per hour. Basic Qualifications : • One (1) year of sales proficiency in a Service environment • Capacity to handle conflict resolution and use good judgment when making decisions through a balance of integrity and partner resourcing • Written, verbal and interpersonal communications skills Grammar Proficiency and professional email etiquette • Computer proficiency within a Microsoft Windows environment while navigating between multiple and concurrent computer applications with multiple monitor workstations • Adaptability to the fluctuating needs of our operations • Knowledge of Disney Products Additional Information : The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter Apply tot his job