Telecom Business Analyst with Agentic AI - Remote / Telecommute - Cynet Systems
Job Description:Responsibilities: Requirement Gathering. Collaborate with SMEs to map critical business processes across Telecom B2B Value Streams. Conduct interviews and workshops to identify pain points and inefficiencies. Document business needs and translate them into clear, actionable requirements for AI & Agent Development. PRD Development. Create comprehensive PRDs that articulate problem scope, desired outcomes, KPIs, and system dependencies. Ensure PRDs are consumable by OMS and PMs for roadmap creation and development planning. Maintain alignment with business goals and technical feasibility. Impact & Outcome Evaluate opportunities for scaling Agentic AI solutions across EOps. Identify measurable benefits such as OPEX reduction and process optimization. Support prioritization of solutions based on business impact and feasibility. PRD Completion Define the problem (WHAT), solution approach (HOW), and business value (WHY). Include acceptance criteria, system requirements, and KPIs. Scalability Analysis Identify opportunities for broader application of Agentic AI solutions. Skill Requirements: Experience as Business Analyst/Product Manager for Business AI/Agent Development. Strong Process & Application design experience for following areas in Telecom B2B - Fixed Products LoB. Wholesale Sales & Contract. Service Assurance. Contact Center. Network Design. Network Optimization. Order Capture & Management. Telecom Project Management Workflows. Conducting customer interviews and stakeholder engagement. Technical documentation and PRD writing. Scoping and planning AI/ML production solutions. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this jobDice Id: 10516350Position Id: 250219-36607- Apply to this job