Senior Engineer Support - PAM

Remote, USA Full-time
Saviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access (PAM) to secure the entire business ecosystem and provide a frictionless user experience. The world’s largest brands trust Saviynt to accelerate digital transformation, empower distributed workforces, and meet continuous compliance. WHAT YOU WILL BE DOING: Resolve technical issues through debugging, research, and investigation. Comply and act on incidents within the agreed SLAs. Identify and report documentation gaps with intent to improve self-service capabilities for customers and partners. Prepare root cause analysis reports to present to customers. Communicate with end users/businesses to explain the issue(s) and resolution. Provide technical analysis for the production incidents, resolution, and root cause analysis for the incidents. Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures. WHAT YOU WILL BRING: 5+ Years of total experience in supporting, developing, or implementing software solutions.2+ years experience in designing and implementing PAM solutions such as (BeyondTrust, CyberArk, CA/Xceedium, Delinea) for enterprise organizations. Experience with databases, LDAP and directory services, application servers, operating systems (Linux, Windows) and network infrastructure. Strong understanding of Identity Lifecycle about privileged accounts and how people use accounts. Knowledge in scripting and coding technologies (PowerShell, REST, Auto IT)Knowledge of protocols like SSH, IIS, RDP. Experience with cloud platforms like AWS, Azure, GCP Knowledge of technologies like RabbitMQ or similar messaging queues, Elastic, Redis, KubernetesExperience in scripting with SQL Experience with any ticketing tools such as Freshdesk, ServiceNow, JIRA, Remedy, etc. is preferred. Knowledge of application architectures like monoliths and microservicesBachelors in computer science and engineering or equivalent degree in Engineering or relevant experience. Strong debugging skillset with the ability to think on your feet and thrive in a fast-paced, high-energy environment. Ability to work independently, adapt quickly, and maintain a positive attitude. Excellent verbal and written communication skillsExperience with coding in Java is a plus. Preferred to have L100 and L200 certification for Saviynt Apply to this Job

Apply Now

Similar Jobs

Global Partners Specialist (cruceros) AR

Remote, USA Full-time

Consultant - Expert Services

Remote, USA Full-time

Consultor de Vendas - Jundiaí

Remote, USA Full-time

Alliances Manager

Remote, USA Full-time

Field Marketing Specialist (FTC)

Remote, USA Full-time

Solutions Engineer

Remote, USA Full-time

Senior Consultant - Commercial Content

Remote, USA Full-time

Senior Commercial Counsel

Remote, USA Full-time

Consultant - Commercial Content

Remote, USA Full-time

Freelance Chemistry - Quality Assurance (AI Trainer)

Remote, USA Full-time

Customer Service Representative (Remote in Maine)

Remote, USA Full-time

Customer Service Representative - Aetna Work From Home Opportunity - $35/Hour - Full-Time

Remote, USA Full-time

**Experienced Customer Service Representative – High Volume Call Center with Remote Work Opportunities**

Remote, USA Full-time

Account Executive, Retail

Remote, USA Full-time

Part-Time Remote Live-Chat Customer Service Representative for Southwest Airlines - Delivering Exceptional Online Support and Experiences

Remote, USA Full-time

Senior Software Developer

Remote, USA Full-time

Customer Service Agent (Part Time) – Indeed Jobs US

Remote, USA Full-time

Part Time Sales Associate - Silver Lake – Amazon Store

Remote, USA Full-time

Experienced Full Stack Financial Aid Consultant – Regulatory Compliance, Operational Improvement, and Training at Blithequark

Remote, USA Full-time

**Experienced Live Chat Representative – Delivering Exceptional Customer Experience in a Fast-Paced Environment**

Remote, USA Full-time
Back to Home