Senior Agency Compliance Officer

Senior Agency Compliance Officer Remote with some travel (Florida preferred) | Full-Time Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences. The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance. What You'll Do Compliance Oversight & Risk Management • Develop and manage a company-wide compliance program in accordance with state and federal regulations • Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies • Conduct audits and investigations; recommend and implement corrective actions • Maintain and revise the company’s compliance manual and code of conduct as needed Training & Education • Design and lead compliance and ethics training for employees, agents, and contractors • Ensure all staff are knowledgeable of applicable laws and internal policies • Maintain training records and ensure ongoing compliance education Operational Support & Communication • Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution • Support agent and client inquiries across multiple communication channels • Collaborate with internal departments and vendors to resolve policy, commission, and system issues Governance & Reporting • Report to and collaborate with the compliance committee, executive leadership, and board of directors • Track compliance incidents and outcomes; prepare and present routine reports • Ensure contracts and business documents contain appropriate compliance language Culture & Ethics • Promote a strong culture of compliance, ethics, and transparency • Support HR in conducting background checks and administering disciplinary actions related to compliance What We're Looking For • 3–5 years of insurance carrier or agency experience in a compliance-related role • In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards • Strong organizational and analytical skills • Excellent verbal and written communication abilities • Florida Insurance Licenses Required (active and in good standing) • 2-15 License – Health, Life, & Variable Annuities • 2-20 License – General Lines • Bachelor’s degree preferred • Proficient in Microsoft Office, IVANS, and agency or policy management systems • Ability to manage multiple priorities, work independently, and collaborate across teams Why Entratus • Remote-first, team-oriented culture • Help shape products that use AI to solve real enterprise pain • Work with a lean, senior team and take ownership from day one • Great flexibility, meaningful work, and room to grow Join our team! Apply tot his job