Salesforce CRM Cleanup, Data Entry, Contract Alerts & Contact Audit (US-Based)

Remote, USA Full-time
We are a U. S.-based telecommunications company that’s been in business for 20 years. Our Salesforce CRM has fallen behind due to bandwidth constraints, and we’re now looking for a U. S.-based Salesforce expert to help us clean, organize, and automate part of our workflow. This role involves three key deliverables: 1. Company & contract data entry for around 900 customers 2. Automated alerts for expiring contracts 3. Exporting a list of accounts missing contact info Scope of Work Details Part 1: Company & Contract Data Entry. Enter and/or update 900 customer accounts in Salesforce from an excel sheet. Each record must include: 1. Company Name 2. Contact Information (when available) 3. Contract Values. Some company's can have multiple contracts. 4. Contract Expiration Date 5. Account Number(s) 6. Carrier/Provider Name 7. TSD (the sales agency associated with the account) Ensure data is clean, de-duplicated, and consistently formatted. Flag or resolve discrepancies where appropriate. Part 2: "Contract Expiring" Notification Set up a simple automation that sends an email notification to our team of upcoming contract expirations. Ideal format: weekly emails with the ability to filter for contracts expiring in the next 30, 60, or 90 days. I.e. "[Company A]'s contract is expiring in 90 days, reach out to [Contact First Name] at [Contact Phone Number] now." Part 3: Final Contact List Export Generate an excel file that identifies Salesforce Company accounts that are missing point-of-contact (POC) info including: First and Last Name Phone Number Email Address Export this list to a spreadsheet format (CSV/Excel) Including blank fields for our team to complete manually Include Company Name, TSD, and Account ID for our team to reference. Other notes: Data Sensitivity & Confidentiality This role will involve access to confidential customer data. You must: 1. Sign a simple Confidentiality Agreement (we’ll provide this) prior to starting work. 2. Treat all data with strict confidentiality according to the agreement. 3. Use secure connections and follow basic data security best practices. Communication & Meetings You must be available for up to 3 virtual check-in meetings during the project. These may be used for onboarding, progress reviews, or troubleshooting Meetings will be scheduled based on mutual availability ✅ Requirements Proven experience with Salesforce data entry, reporting, and cleanup Comfort with basic automation tools inside Salesforce (Flow, Process Builder, or dashboards) Strong attention to detail and process accuracy U. S.-based only Telecom or B2B contract familiarity is a bonus Estimated Time & Budget: Estimated 75 hours of work Fixed Price: $2,500 Project start: ASAP Target completion: Within 2–3 weeks Apply tot his job Apply To this Job

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