Remote Pharmacy Technician - Front End
About the position Responsibilities • Provides pharmacist call back and/or patient quality assurance support. • Responsible for entering patient demographics and prescription into the data processing system. • Works with new patient/new referral imaging folder. • Loads insurance plan and coordination of benefits into the data processing system for new patient/new referrals. • Participates in the review/audit of test claims for new patient/new referral. • Handles processing of reorders and emails distribution as needed. • Responsible for image indexing, AE report filing. • Provides primary support and expertise for specialized programs such as ETT or Pharma. • Performs the job responsibilities listed for programs that require special handling or provide support for specific disease states. • Other registered and/or licensed responsibilities as judgement or necessity dictate. Requirements • High school diploma from an accredited school or equivalent GED. • Must have an active pharmacy technician license or certification as required by state Board of Pharmacy. • 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call center settings. • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. • Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs. Apply tot his job