Remote Oracle Utility Customer Care & Services CCS Designer Consultant

Remote, USA Full-time
DTI has an immediate need for one of our public utility clients who is seeking a highly skilled and detail-oriented CCS Conversion Designer to support a long-term enterprise system transformation initiative. The ideal candidate will bring experience in data mapping, conversion logic design, and technical coordination related to CCS (Customer Care & Services) conversions. This is a hybrid role requiring onsite presence in San Antonio, TX from Tuesday through Thursday each week. Key Responsibilities: • Design and document data conversion strategies for legacy system data migration into CCS. • Develop detailed mapping logic and specifications based on system requirements and business rules. • Collaborate with data analysts, developers, and business SMEs to ensure clean, accurate data transformation. • Review and validate conversion requirements to ensure integrity and completeness of migrated data. • Create technical documentation, including conversion rules, test plans, and validation scripts. • Participate in conversion mock runs and go-live activities to ensure successful execution. • Analyze and resolve data issues arising during testing or post-load validations. • Contribute to conversion planning, scheduling, and resource coordination. Required Qualifications: • 5+ years of experience in data conversion or system integration roles, ideally within public utilities or large enterprise systems. • Strong understanding of CCS (Customer Care & Services) or other utility customer systems. • Proficient in data mapping, transformation logic, and conversion testing practices. • Experience working with SAP, Oracle Utilities, or other CIS platforms is a plus. • Strong communication skills and ability to work cross-functionally in a fast-paced environment. • Must be available to work onsite in San Antonio, TX three days per week (Tues–Thurs). Preferred Qualifications: • Experience with SAP IS-U, Oracle CC&B, or similar platforms. • Prior involvement in utility billing, metering, or customer service data conversion projects. • Knowledge of SQL, ETL tools, or conversion accelerators. Apply tot his job Apply To this Job

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