(Remote Jobs)
Remote Customer Service Representative – Delta Airlines
Job Summary
Job Type: Full-Time, Remote
Salary: Competitive Hourly Rate
Working Hours: 40 hours per week
Company: Delta Airlines
Location: State: Florida
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts
Job Description
Delta Airlines is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will be the frontline support for our customers, ensuring their travel experience with Delta Airlines is seamless and enjoyable. This role is ideal for someone who excels in a remote work environment, has excellent communication skills, and is passionate about delivering exceptional customer service.
You will handle a variety of customer inquiries, from booking and reservations to flight information and troubleshooting. Our ideal candidate is a proactive problem-solver who can navigate complex situations with ease and maintain a positive demeanor even under challenging circumstances. Delta Airlines values its employees and offers competitive benefits, including health and dental insurance, paid training, paid vacations, and more.
Requirements
High School Diploma or equivalent
Minimum of 1 year of customer service experience
Excellent verbal and written communication skills
Ability to work independently and manage time effectively in a remote setting
Proficiency with computers and familiarity with customer service software
Ability to handle difficult situations with professionalism and empathy
Reliable internet connection and suitable home office setup
Responsibilities
Respond to customer inquiries via phone, email, and live chat in a timely manner
Assist customers with booking and reservations, including changes and cancellations
Provide information on flight schedules, policies, and services
Troubleshoot and resolve customer issues with a focus on first-contact resolution
Maintain comprehensive knowledge of Delta Airlines products and services
Record customer interactions and details of inquiries, complaints, and actions taken
Collaborate with team members and other departments to ensure customer satisfaction
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
Retirement Plan
Employee Discounts on Delta Flights
Educational Qualifications
High School Diploma or GED required
Experience
Minimum of 1 year of customer service experience
Company Overview
Delta Airlines is one of the worlds largest global airlines, with a mission to connect people and cultures around the globe. We pride ourselves on our commitment to providing exceptional customer service, fostering innovation, and leading the way in aviation. Our diverse team is dedicated to ensuring every customer has a safe, comfortable, and memorable travel experience. Join our team and help us continue to set the standard for excellence in the airline industry.
Job Summary
Job Type: Full-Time, Remote
Salary: Competitive Hourly Rate
Working Hours: 40 hours per week
Company: Delta Airlines
Location: State: Florida
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts
Job Description
Delta Airlines is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will be the frontline support for our customers, ensuring their travel experience with Delta Airlines is seamless and enjoyable. This role is ideal for someone who excels in a remote work environment, has excellent communication skills, and is passionate about delivering exceptional customer service.
You will handle a variety of customer inquiries, from booking and reservations to flight information and troubleshooting. Our ideal candidate is a proactive problem-solver who can navigate complex situations with ease and maintain a positive demeanor even under challenging circumstances. Delta Airlines values its employees and offers competitive benefits, including health and dental insurance, paid training, paid vacations, and more.
Requirements
High School Diploma or equivalent
Minimum of 1 year of customer service experience
Excellent verbal and written communication skills
Ability to work independently and manage time effectively in a remote setting
Proficiency with computers and familiarity with customer service software
Ability to handle difficult situations with professionalism and empathy
Reliable internet connection and suitable home office setup
Responsibilities
Respond to customer inquiries via phone, email, and live chat in a timely manner
Assist customers with booking and reservations, including changes and cancellations
Provide information on flight schedules, policies, and services
Troubleshoot and resolve customer issues with a focus on first-contact resolution
Maintain comprehensive knowledge of Delta Airlines products and services
Record customer interactions and details of inquiries, complaints, and actions taken
Collaborate with team members and other departments to ensure customer satisfaction
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
Retirement Plan
Employee Discounts on Delta Flights
Educational Qualifications
High School Diploma or GED required
Experience
Minimum of 1 year of customer service experience
Company Overview
Delta Airlines is one of the worlds largest global airlines, with a mission to connect people and cultures around the globe. We pride ourselves on our commitment to providing exceptional customer service, fostering innovation, and leading the way in aviation. Our diverse team is dedicated to ensuring every customer has a safe, comfortable, and memorable travel experience. Join our team and help us continue to set the standard for excellence in the airline industry.