Remote Front End Pharmacy Technician for Pennsylvania Residents - Workwarp (Walgreens Boots Alliance)

Transforming Healthcare through Technology and Care At Walgreens Boots Alliance, we're driven by a purpose to create more joyful lives through better health. As a leading integrated healthcare, pharmacy, and retail company, we're committed to making a positive impact on the communities we serve. With a rich 170-year heritage, we've evolved to meet the changing needs of our customers, offering a unique blend of physical and digital healthcare solutions. Our team is passionate about providing high-quality products and services that drive equitable access to care, particularly for the nation's medically underserved populations. Job Summary We're seeking a skilled and certified Front End Pharmacy Technician to join our remote team, based in Pennsylvania. As a critical member of our team, you'll play a vital role in ensuring seamless patient care, processing prescriptions, and providing exceptional customer service. This is an exciting opportunity to work with a dynamic company that's shaping the future of healthcare. Key Responsibilities Enter new prescriptions for patients and process exceptions, ensuring accuracy and efficiency. Make contact with physician offices and patients to resolve issues, answer questions, or provide information. Assist in Back End efforts, such as picking, packing, and manifesting, based on business needs. Provide pharmacist call back and/or patient quality assurance support, ensuring high-quality patient care. Enter patient demographics and prescription information into our data processing system. Work with new patient/new referral imaging folders, loading insurance plans and coordination of benefits into our system. Participate in reviewing/auditing test claims for new patients/new referrals. Handle processing of reorders and emails distribution as needed. Provide primary support and expertise for specialized programs, such as ETT or Pharma. Perform job responsibilities listed for programs that require special handling or provide support for specific disease states. Essential Qualifications High school diploma from an accredited school or equivalent GED. Active pharmacy technician license or certification as required by the Pennsylvania State Board of Pharmacy. 1 year of work experience in healthcare, specialty pharmacy, PBM, and/or call center settings. Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluating customer satisfaction. Basic knowledge of and skills using MS Windows, MS Office Suite, and/or similar operating/software programs. Preferred Qualifications Good verbal and written communication and interpersonal skills, with the ability to communicate in a diplomatic and confidential manner. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Skills and Competencies To succeed in this role, you'll need to possess a combination of technical, business, and interpersonal skills. These include: Proficiency in MS Windows and MS Office Suite. Strong communication and customer service skills. Ability to work in a fast-paced, dynamic environment. Attention to detail and accuracy. Organizational and time management skills. Career Growth Opportunities and Learning Benefits At Walgreens Boots Alliance, we're committed to helping our employees grow and develop their skills. As a Front End Pharmacy Technician, you'll have access to ongoing training and development opportunities, enabling you to enhance your knowledge and expertise. Our comprehensive benefits package and competitive salary structure reflect our commitment to supporting our employees' well-being and career aspirations. Work Environment and Company Culture As a remote employee, you'll enjoy the flexibility and autonomy of working from home. Our company culture is built on a foundation of teamwork, collaboration, and mutual respect. We're proud to be an Equal Opportunity Employer, including disability/veterans, and are committed to fostering a diverse and inclusive work environment. Compensation, Perks, and Benefits We offer a competitive salary range of $16.50 to $22.00 per hour, depending on experience, seniority, geographic location, and other factors permitted by law. Our comprehensive benefits package includes a range of perks and benefits, such as: Medical, dental, and vision coverage. 401(k) plan with company match. Paid time off and holidays. Opportunities for career advancement and professional growth. Join Our Team If you're a motivated and compassionate individual who is passionate about delivering exceptional patient care, we want to hear from you. As a Front End Pharmacy Technician, you'll play a critical role in our organization, working closely with our team to drive positive outcomes for our customers. Apply today and let's build the future together! To review our benefits package in more detail, please visit jobs.walgreens.com/benefits. If you're ready to apply, please submit your application through our website. Apply for this job