Remote Customer Support Agents (US-Based) – Paid via Upwork – Amazon Store

Remote, USA Full-time
We are seeking experienced and reliable Customer Support Agents to join our remote team. This position is ideal for professionals with a proven background in customer service who are comfortable working from home, delivering top-tier support to our clients via phone, email, and/or chat. Position Details:Location: Must be a resident of one of the following states:Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, WyomingEmployment Type: Contract (paid through Upwork)Schedule: Flexible, with potential for full-time or part-time hours depending on business needsPay: Competitive hourly rate, commensurate with experienceRequirements:Must reside in one of the listed states aboveMinimum 2 years of customer support experience (phone, chat, and/or email)Strong written and verbal communication skillsAbility to work independently and manage time effectivelyComfortable with technology and able to learn new systems quicklyReliable high-speed internet connection and a quiet, professional work environmentResponsibilities:Respond promptly to customer inquiries via phone, email, or chatProvide accurate information, troubleshoot issues, and resolve complaints in a professional mannerDocument customer interactions in the CRM systemFollow established procedures while offering empathetic, solution-focused serviceWhy Join Us?100% remote – work from the comfort of your homeFlexible hoursPaid through Upwork with weekly paymentsOpportunity to work with a supportive, professional teamHow to Apply:Submit your proposal on Upwork including:Your state of residenceA brief summary of your customer service experienceYour availability (hours/days per week) apply to this job

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