[Remote] Customer Service Representative Work at Home-SA, TX Only-$15/hr

Note: The job is a remote job and is open to candidates in USA. Alorica is a global leader in customer service, offering a range of career opportunities. The Customer Service Representative will assist clients by addressing customer concerns, providing support, and resolving issues. Responsibilities • Assist customers with issues and concerns they are experiencing during the use of the product and/or service • Document call-related information for auditing and reporting purposes • Maintain and update customer information as necessary • Upsell current customers on new or enhanced services Skills • High school diploma or GED • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and courteous • Customer oriented • MUST LIVE IN SAN ANTONIO, TX or within a 50 MILE RADIUS • Customer service experience is a plus Benefits • Health, dental, and vision coverage/HSA • PTO • Paid holidays and sick time • Optional daily pay or weekly pay • 401K retirement plan • Leadership programs • Paid training and tuition reimbursement • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies • Employee assistance program • Additional voluntary benefits Company Overview • Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions. It was founded in 1999, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is Apply tot his job