Remote Call Center Representative (Saskatchewan)

MCI is looking for a Remote Call Center Representative in Saskatchewan to handle inbound customer inquiries, troubleshoot technical issues, and assist with sales. The role requires excellent communication skills, basic knowledge of Microsoft Office Suite, and the ability to thrive in a fast-paced environment. MCI provides all new employees with world-class training, and the position offers a competitive compensation package, including a bonus and benefits. RequirementsMust be 18 years of age or olderHigh school diploma or equivalentExcellent organizational, written, and oral communication skillsThe ability to type swiftly and accurately (20+ words a minute)Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)Basic understanding of Windows operating systemHighly reliable with the ability to maintain regular attendance and punctualityThe ability to evaluate, troubleshoot, and follow-up on customer issuesAn aptitude for conflict resolution, problem solving and negotiationMust be customer service oriented (empathetic, responsive, patient, and conscientious)Ability to multi-task, stay focused and self-manageStrong team orientation and customer focusThe ability to thrive in a fast-paced environment where change and ambiguity prevalentExcellent interpersonal skills and the ability to build relationships with your team and customersBenefitsPaid Time OffIncentives & RewardsHealth BenefitsRetirement SavingsDisability InsuranceLife InsuranceCareer GrowthPaid TrainingFun, Engaging Work EnvironmentCasual Dress CodeOriginally posted on Himalayas Apply To this Job