[Remote] Administrative Assistant - Appeals Specialist

Note: The job is a remote job and is open to candidates in USA. Lydecker LLP is a civil litigation law firm seeking a detail-oriented and highly accountable Appeals Specialist to support their appeals process. This role involves managing and tracking appeals-related tasks, conducting follow-ups, and ensuring deadlines are met while working independently in a remote environment. Responsibilities Manage and track appeals-related tasks from initiation through resolution Conduct consistent and professional follow-up via phone and email with internal teams and external parties Ensure deadlines are met through organized tracking and timely escalation when needed Accurately document communications and updates in firm systems Maintain appeal status reports and logs using Excel and internal computer programs Work independently while remaining responsive and accountable to leadership Skills Exceptional follow-up and organizational skills Strong phone communication skills and comfort with frequent outbound calls Proven ability to work remotely with accountability and minimal supervision Ability to navigate Excel and learn new computer programs efficiently Strong attention to detail and time management skills Prior experience in roles requiring high-volume follow-up, tracking, or case/status management Experience in administrative, operations, insurance, healthcare, collections, or compliance roles is a plus Experience using spreadsheets or tracking tools to manage workflows Benefits Medical Insurance – Currently provided by Cigna Healthcare with multiple insurance plans to choose from based on your needs – partially paid for by Firm for the employee; All outpatient mental health services are free of charge with no copays Optional Dental & Vision Insurance Optional Voluntary Life and Disability Insurance Optional Voluntary Accident Insurance Optional Critical Illness Insurance Optional Cancer Insurance Optional Hospitalization Insurance Optional Health Savings Account Optional Flexible Spending Account 401k after one calendar year of employment Paid time off (PTO) to support your overall well-being Company Overview Lydecker is an AV-rated full-service law firm with over 160 attorneys and offices throughout Florida, New York, New Jersey, Pennsylvania, California, Georgia, Texas and Oklahoma. It was founded in 2003, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is