Part Time IT Support Helpdesk Rep (Remote)
Part Time Remote IT Support Helpdesk Rep
Responsibilities of the job:
Virtually installing, configuring and troubleshooting computer software, systems, networks
Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks
Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications
Knowledge of Salesforce and Virtual Desktops a strong plus.
Providing virtual technical support across the company (this may be in Zoom meetings or the phone).
Setting up cloud-based accounts for new users
Support for both PCs and Macs
Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements
Although a formal degree is not required, qualifications for this remote IT Support role include the following:
Remote experience
Computer Science or Cybersecurity Background
Software / DevOps / Engineering
... Knowledge of Healthcare industry
Knowledge of Cyber Security
There are also a number of qualities that candidates should be expected to display:
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritize and delegate
A keen eye for detail
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Work Location: Remote
Responsibilities of the job:
Virtually installing, configuring and troubleshooting computer software, systems, networks
Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks
Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications
Knowledge of Salesforce and Virtual Desktops a strong plus.
Providing virtual technical support across the company (this may be in Zoom meetings or the phone).
Setting up cloud-based accounts for new users
Support for both PCs and Macs
Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements
Although a formal degree is not required, qualifications for this remote IT Support role include the following:
Remote experience
Computer Science or Cybersecurity Background
Software / DevOps / Engineering
... Knowledge of Healthcare industry
Knowledge of Cyber Security
There are also a number of qualities that candidates should be expected to display:
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritize and delegate
A keen eye for detail
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Work Location: Remote