Part-Time Customer Support Jobs – Flexible Hours – Santa Ana

Remote, USA Full-time
Job Summary
We are looking for motivated individuals to join our team as Part-Time Customer Support Representatives in Santa Ana, CA. This is a flexible-hours position perfect for those seeking to balance work with other commitments. You’ll be working under 4 hours per shift, with a competitive salary of $18-$22 per hour. Join a reputable company like Amazon, where you can enjoy benefits such as health, dental, paid training, and paid vacations.
Job Description
As a Part-Time Customer Support Representative, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience. This role requires excellent communication skills, patience, and a customer-centric attitude.
Requirements

High School Diploma or equivalent
Strong communication skills, both written and verbal
Ability to work under 4 hours per shift with a flexible schedule
Basic computer literacy and proficiency in MS Office
Experience in customer service is a plus but not required

Responsibilities

Respond to customer inquiries via phone, email, and chat
Resolve customer issues in a timely and efficient manner
Document customer interactions and maintain accurate records
Provide product and service information to customers
Collaborate with other team members to ensure customer satisfaction

Benefits

Competitive hourly wage ($18-$22 per hour)
Health and dental insurance
Paid training to set you up for success
Paid vacations and personal time off
Opportunities for career advancement within the company

Educational Qualifications

High School Diploma or equivalent required
Additional certification in customer service or related fields is a plus

Experience

Previous customer service experience is beneficial but not essential

Company Overview
Amazon is a globally recognized leader in e-commerce and technology, dedicated to customer satisfaction and innovation. Our customer support team is an integral part of our mission to provide unmatched service to our customers. We value our employees and offer a supportive work environment, competitive benefits, and opportunities for growth. Join us and be part of a company that cares about your success and well-being.


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