Live Chat Support at Rift BINN at Rift BINN Porter, TX
Live Chat Support at Rift BINN job at Rift BINN. Porter, TX. Job Description Job Description Munawar & Andrews Santillo Llp in Porter, TX is looking for one live chat support to join our team. We are located on 1244 Richland Avenue. Our ideal candidate is attentive, motivated, and hard-working. Benefits • We offer many great benefits, including free early access to your pay through Homebase. Key Responsibilities: • Respond to customer inquiries and issues via live chat in a professional and timely manner • Provide accurate information about products or services to customers • Resolve customer concerns and troubleshoot issues to ensure satisfaction • Escalate complex issues to the appropriate department when necessary • Maintain detailed and organized records of customer interactions • Continuously improve service by staying updated on product knowledge and customer service best practices • Collaborate with team members to ensure seamless customer support Qualifications: • Previous experience in customer service, preferably in live chat support • Strong written communication skills with attention to detail • Ability to multitask and manage multiple chats simultaneously • Problem-solving skills and a customer-focused attitude • Proficient with live chat platforms and basic computer skills • Ability to work independently and maintain professionalism in a virtual environment We are looking forward to reading your application. Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $24.00/hour. About Munawar & Andrews-Santillo LLP: Munawar & Andrews-Santillo LLP is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools. Apply tot his job Apply To this Job