Licensed Social Worker / Counselor – Fertility Support Specialist (Non-Clinical)
Location: Hybrid – Suwanee, GA | Employment: Full-Time, Salaried
About the Role
Family Inceptions is seeking a Licensed Social Worker or Counselor (LCSW, LMSW, LPC, or LMFT) to join our team as a Fertility Support Specialist. This is a non-clinical role where you’ll serve as an advocate and guide for individuals and families navigating fertility treatments, surrogacy, egg donation, and IVF.
Instead of managing a heavy clinical caseload or back-to-back therapy sessions, you’ll provide emotional support, education, and coordination—helping clients feel informed, cared for, and confident throughout their family-building journey.
Why You’ll Love This Role
• Flexibility First – No strict 9–5 here. You’ll have the freedom to manage your schedule around client needs and your family’s needs.
• Mission-Driven Work – Every day, you’ll play a direct role in helping people achieve their dream of parenthood.
• Human-Centered Culture – Unlimited sick time (within reason), supportive leadership, and a team that values your life outside of work.
• Hybrid Balance – Collaborate in-office in Suwanee while also working remotely several days a week.
Key Responsibilities
• Serve as the primary contact for clients from onboarding to journey completion.
• Provide emotional check-ins, reassurance, and guidance at each stage.
• Anticipate challenges, de-escalate sensitive situations, and reinforce expectations.
• Partner with Journey Managers to deliver consistent, holistic support.
• Document client interactions accurately and confidentially.
• Monitor emotional wellness and refer/escalate when needed.
You’re a Fit If You Have:
• Master’s degree in Social Work, Counseling, or related field.
• Active license: LCSW, LMSW, LPC, or LMFT (required).
• Minimum 3 years of professional post-graduate experience (internships not counted).
• Background in fertility, reproductive health, women’s health, or adoption strongly preferred.
• High emotional intelligence and excellent communication skills.
• Comfort with digital tools and occasional flexible hours to meet client needs.
Compensation & Benefits
• Salary: $50,000–$65,000 annually, based on experience.
• Full benefits: medical, dental, vision, life, 401(k) match, PTO, and holidays.
• Unlimited sick time and flexible scheduling.
• Hybrid flexibility: part office collaboration in Atlanta, part remote.
• Professional development opportunities in reproductive health.
About Family Inceptions
For over 17 years, Family Inceptions has helped intended parents, surrogates, and egg donors navigate the family-building process with empathy, integrity, and expertise. Headquartered in Atlanta, GA, we are a full-service surrogacy and egg donation agency serving families nationwide.
How to Apply
Submit your resume and a brief cover letter explaining your passion for supporting families in fertility, reproductive health, or women’s health. Applications missing a cover letter may not be considered.
Apply tot his job
Apply To this Job
About the Role
Family Inceptions is seeking a Licensed Social Worker or Counselor (LCSW, LMSW, LPC, or LMFT) to join our team as a Fertility Support Specialist. This is a non-clinical role where you’ll serve as an advocate and guide for individuals and families navigating fertility treatments, surrogacy, egg donation, and IVF.
Instead of managing a heavy clinical caseload or back-to-back therapy sessions, you’ll provide emotional support, education, and coordination—helping clients feel informed, cared for, and confident throughout their family-building journey.
Why You’ll Love This Role
• Flexibility First – No strict 9–5 here. You’ll have the freedom to manage your schedule around client needs and your family’s needs.
• Mission-Driven Work – Every day, you’ll play a direct role in helping people achieve their dream of parenthood.
• Human-Centered Culture – Unlimited sick time (within reason), supportive leadership, and a team that values your life outside of work.
• Hybrid Balance – Collaborate in-office in Suwanee while also working remotely several days a week.
Key Responsibilities
• Serve as the primary contact for clients from onboarding to journey completion.
• Provide emotional check-ins, reassurance, and guidance at each stage.
• Anticipate challenges, de-escalate sensitive situations, and reinforce expectations.
• Partner with Journey Managers to deliver consistent, holistic support.
• Document client interactions accurately and confidentially.
• Monitor emotional wellness and refer/escalate when needed.
You’re a Fit If You Have:
• Master’s degree in Social Work, Counseling, or related field.
• Active license: LCSW, LMSW, LPC, or LMFT (required).
• Minimum 3 years of professional post-graduate experience (internships not counted).
• Background in fertility, reproductive health, women’s health, or adoption strongly preferred.
• High emotional intelligence and excellent communication skills.
• Comfort with digital tools and occasional flexible hours to meet client needs.
Compensation & Benefits
• Salary: $50,000–$65,000 annually, based on experience.
• Full benefits: medical, dental, vision, life, 401(k) match, PTO, and holidays.
• Unlimited sick time and flexible scheduling.
• Hybrid flexibility: part office collaboration in Atlanta, part remote.
• Professional development opportunities in reproductive health.
About Family Inceptions
For over 17 years, Family Inceptions has helped intended parents, surrogates, and egg donors navigate the family-building process with empathy, integrity, and expertise. Headquartered in Atlanta, GA, we are a full-service surrogacy and egg donation agency serving families nationwide.
How to Apply
Submit your resume and a brief cover letter explaining your passion for supporting families in fertility, reproductive health, or women’s health. Applications missing a cover letter may not be considered.
Apply tot his job
Apply To this Job