Lead Communications Manager

Job Description: • The Lead Communication Manager is a strategic leader responsible for overseeing the development, implementation, and evaluation of communication strategies that align with the organization's brand and business objectives • Work closely with executive leadership to craft and refine high-level messaging, managing all communication channels, and ensuring the organization’s brand image is consistently maintained • Lead the analysis of communication effectiveness and use data-driven insights to refine strategies for optimal impact • Lead the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials) • Lead the development of communication artifacts and develop and distribute newsletters on a quarterly basis to provide updates to stakeholders • Craft and refine messages to align with the organization’s brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders • Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state • Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights • Update and manage content on the client’s internal website and other identified digital platforms to ensure consistent and up-to-date information • Develop and implement social media strategies for client to increase engagement and reach among stakeholders, coordinating with web designers and content creators • Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels • Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values • Develop comprehensive communication strategies and engagement plans to support the client program • Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts • Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics • Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels Requirements: • Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field • At least 7 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives • Exceptional written and verbal communication skills, with the ability to influence at all levels of the organization • Expertise in visual storytelling, graphic design, and the creation of digital media • Advanced proficiency in communication tools, social media platforms, and content management systems • People management experience • U.S. Citizenship • Preferred: Military experience is highly preferred • Preferred: Advanced certification in Communications, Public Relations, or equivalent fields is a plus • Preferred: Additional certifications in leadership or strategic communication are advantageous • Preferred: Federal Consulting Experience Preferred Benefits: • Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team • Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required • Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays • Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) • Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! • Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! • Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more! Apply tot his job