Intake Specialist - Work from Home Possible

Remote, USA Full-time
Employer Industry: Customer Service

Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Competitive pay with the possibility of working remotely after 90 days
- Supportive and collaborative work environment
- Chance to work with a diverse customer base
- Opportunity to develop strong communication and multitasking skills

What to Expect (Job Responsibilities):
- Serve as the initial point of contact for customers, handling tier 1 calls and accurately inputting information into various systems
- Utilize multiple systems to access necessary information for resolving customer inquiries and ensuring first-call resolution
- Determine appropriate follow-up procedures for calls in a timely manner
- De-escalate upset callers effectively to provide exceptional service promptly
- Assist with additional departmental duties as required

What is Required (Qualifications):
- Previous experience in a call center environment handling inbound calls
- Strong verbal and written communication skills
- Efficient data collection, interpretation, and typing abilities
- Excellent listening and empathy skills
- Proficiency in navigating multiple programs simultaneously
- Typing speed of 25 wpm or more
- Detail-oriented with problem-solving and decision-making skills
- Strong multitasking abilities
- Ability to demonstrate empathy and handle stressful situations
- Bilingual in English and/or Spanish
- High School Diploma or GED

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Additional language proficiency

#CustomerService #CareerGrowth #RemoteWorkOpportunity #MultitaskingSkills #BilingualSkills

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

Apply Now

Similar Jobs

Typing Jobs Part Time Work From Home

Remote, USA Full-time

Join Our Team: Disney Customer Service Representative

Remote, USA Full-time

Amazon Compliance Product Request - Image Verification

Remote, USA Full-time

Southwest Airlines Customer Service Part-Time Remote Job

Remote, USA Full-time

Typing Work From Home And Earn Money

Remote, USA Full-time

Non Agency Underwriter - Remote | WFH

Remote, USA Full-time

Apple Home Advisor Jobs – indeed jobs

Remote, USA Full-time

$23/Hr. Remote Healthcare Call Center Lead (EXPERIENCED)

Remote, USA Full-time

Part-Time Flexible Data Entry Jobs from Home

Remote, USA Full-time

Flexible Remote Work Opportunities for Stay-At-Home Moms

Remote, USA Full-time

Operations Management Associate

Remote, USA Full-time

Customer Service Phone Representative

Remote, USA Full-time

Experienced Remote Data Entry Specialist - Work from Home with blithequark

Remote, USA Full-time

**Experienced Remote Data Entry Specialist - Delta Airlines - $27/Hour - Flexible Work Hours & Professional Growth Opportunities**

Remote, USA Full-time

Experienced Hybrid Data Entry Clerk for Dynamic Staffing Agency - Onsite with Remote Opportunities

Remote, USA Full-time

Director, Product Management - Security Operations

Remote, USA Full-time

Digital Recruiter (Remote US)

Remote, USA Full-time

Work From Home Delta [Data Entry Jobs] ? Earn $22/Hour

Remote, USA Full-time

Project Operations Specialist

Remote, USA Full-time

Night Care Assistant ID-1441 – Amazon Store

Remote, USA Full-time
Back to Home