Industrial Engineering Global Servicing Undergraduate Summer Internship - Phoenix

Remote, USA Full-time
Join American Express as an Industrial Engineering Summer Intern to lead projects improving customer experience and operational efficiency in a hybrid work setting. Your Role Key responsibilities include: • Leading and supporting efforts to collect data, analyze insights, and develop proposals and recommendations for senior leadership. • Deploying improvements to systems and processes across multiple business groups. • Collaborating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and others. • Applying statistical manufacturing tools and consulting techniques in the finance industry. • Working as part of a large engineering team including Industrial Engineers, Analysts, and Project Managers to improve business processes and drive optimization. • Gaining exposure to diverse career growth opportunities within the service center. About You The company is looking for candidates who meet the following qualifications: • Currently enrolled full-time in a Bachelor’s degree program with expected graduation between December 2026 and June 2027. • Strong verbal and written communication skills. • Understanding of continuous process improvement and problem-solving methodologies. • Strong interpersonal skills with ability to work independently or in teams. • Results-driven with ability to own projects end-to-end. • Experience driving project implementation with diverse customer groups. • Knowledge and exposure to common Industrial Engineering software such as Excel and SQL. • Familiarity with multiple IE topics including continuous improvement, problem solving, cost benefit analysis, Six Sigma, lean, project management, statistics, operations research, forecasting, quality control, work/motion study, design of experiments, process or value stream mapping. • Preferred fields of study include Industrial, Manufacturing, Systems, or Operations Engineering; Informatics; Information Technology/Systems; Supply Chain Management; or Engineering Management. Compensation & Benefits • Hourly salary range: $24.05 to $63.00 plus sign-on bonus. • Competitive base salaries. • Flexible work arrangements including hybrid and virtual options with Amex Flex. • Free access to global on-site wellness centers staffed with nurses and doctors (location dependent). • Free and confidential counseling support through the Healthy Minds program. • Comprehensive benefits supporting physical, financial, and mental health. Training & Development • Opportunities to learn new skills and develop as a leader. • Career development and training programs. Career Progression • Exposure to multiple business groups across the enterprise. • Diversified career growth opportunities both horizontally and vertically within the organization. How to Apply Employment eligibility to work in the United States is required; American Express does not sponsor visas for this position. This job may close before the stated closing date, you are encouraged to apply as soon as possible Report this job Apply tot his job Apply To this Job

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