Head of Platform Engineering

DescriptionAt Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale – across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It’s this global reach and innovation that sets us apart. We’re looking for a Head of Platform Engineering to lead our global platform function, driving the strategy, architecture, and operations of the core systems and networks that underpin our products. This is a senior leadership role, pivotal in ensuring Paymentology continues to scale securely, reliably, and innovatively. If you bring deep expertise in platform engineering, scaling cloud-native platforms and inspiring high-performing teams, this is your chance to define the future of global payments with Paymentology! What you get to do:Leadership and Strategy:Define and execute the long-term platform, networking, and site reliability engineering vision and roadmap. Build, lead, and mentor globally distributed platform engineering teams. Instil a DevOps culture of ownership, automation, and continuous improvement. Platform Engineering & Cloud Operations Oversee cloud infrastructure (AWS & GCP), Kubernetes platforms, and global networking. Drive automation-first practices, including infrastructure-as-code, GitOps, and immutable deployments. Establish and monitor SLOs, SLIs, and SLAs to ensure reliability and performance. Lead incident management, blameless postmortems, and resilience engineering initiatives. Own FinOps and cloud operations, ensuring platforms are cost-efficient, right-sized, and financially accountable. Partner with Finance and Product to forecast cloud spend and optimise resource usage. CI/CD & Developer Experience Own the end-to-end CI/CD ecosystem, ensuring all teams can release safely, quickly, and reliably. Provide self-service pipelines, test automation, and deployment tooling. Embed security and compliance checks directly into the CI/CD process. Champion a “paved road” developer experience that reduces friction and accelerates delivery. Security & Compliance Partner with Security Engineering to embed zero-trust, modern IAM, and end-to-end TLS. Drive adoption of secrets management and certificate lifecycle automation. Ensure all platform services and pipelines are compliant with PCI DSS, GDPR, and local regulations. Networking & Connectivity (Mission-Critical) Lead Paymentology’s global networking strategy, ensuring secure, resilient, low-latency connectivity. Build automation and observability into networking for proactive detection and rapid recovery. Collaboration & InfluenceCollaborate with product and business leaders to anticipate scaling needs and influence technology strategy. Represent the platform function with external partners, regulators, and customers. RequirementsWhat it takes to succeed:Minimum 10 years of proven experience leading platform, SRE, or DevOps functions at scale in mission-critical environmentsDeep expertise in cloud-native architectures (AWS, GCP), Kubernetes, CI/CD, networking, and distributed systemsTrack record of driving automation with infrastructure-as-code, GitOps, and observability platformsStrong SRE mindset, with experience applying SLIs, SLOs, error budgets, and resilience engineeringSecurity-first approach, with experience embedding compliance into automated pipelinesStrong leadership skills, with a record of building high-performing, distributed engineering teams, preferably in a global or remote-first contextPayments knowledge is a plus, but not essential – what matters most is experience with mission-critical, always-on systemsWhat you can look forward to:At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work – and the freedom to grow in a supportive, forward-thinking environment. apply to this job