Google Customer Success Specialist

Remote, USA Full-time
We are looking for an energetic and organized Google Customer Success Specialist to join our team at CDW. In this role, you will be responsible for providing technical support and customer service to our clients using Google products. The ideal candidate will have a strong understanding of Google technology, and a passion for helping customers find success with Google products.Qualifications:•... Bachelor’s degree in Computer Science or a related field• Minimum of two years’ experience in a customer service, technical support, or similar role• Excellent written and verbal communications skills• Exceptional problem-solving skills• Ability to provide exceptional customer service• Knowledge of Google products and technologies• Ability to work collaboratively in a team environment• Proven organizational and time-management skillsIf you have a passion for helping customers find success with Google products, and the skills to provide exceptional technical service, then this is the perfect role for you. We look forward to hearing from you!

Responsibilities:
•Respond to customer inquiries and requests with technical support and customer service, using Google products
•Provide exceptional customer service to customers seeking assistance with Google products
•Troubleshoot technical issues with Google products
•Train customers on the use of Google products
•Identify customer needs and recommend solutions
•Develop and implement strategies to improve customer satisfaction
•Stay up to date on Google product updates and changes
•Collaborate with team members to ensure customer success
•Provide feedback and recommendations to management on customer service practices and processes
•Maintain customer records and document customer interactions

CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Apply Now

Similar Jobs

Contributor - Predominantly Orange

Remote, USA Full-time

Executive Administrative Assistant (Remote)

Remote, USA Full-time

Walgreens Job Opportunities $35/Hour

Remote, USA Full-time

Home-Based Reservation Agent/Entry Level

Remote, USA Full-time

Business Specialist-Entry Level (Remote)

Remote, USA Full-time

Home-Based Cruise Reservationist/Entry Level

Remote, USA Full-time

Remote Financial Services Administrator

Remote, USA Full-time

Remote Customer Service Representative/Dispatcher

Remote, USA Full-time

Remote Customer Service Representative

Remote, USA Full-time

Customer Care Manager (Remote)

Remote, USA Full-time

GTM Strategy Compensation Manager

Remote, USA Full-time

VIP Flight Specialist

Remote, USA Full-time

American Express Customer Care (No Degree| No Experience Job) – Now Se – USA Remote Jobs

Remote, USA Full-time

**Experienced Part-Time Remote Data Entry Specialist – Supporting the Operations of blithequark**

Remote, USA Full-time

Experienced Customer Support Manager for Remote Teams – Delivering Exceptional Customer Experiences in the Remote Job Industry

Remote, USA Full-time

Beginner Online Transcription Jobs at KvikCareer Transcriptions

Remote, USA Full-time

Work At Home Data Entry Remote Administrative Assistant

Remote, USA Full-time

Disney Social Media Customer Support Job Work From Home

Remote, USA Full-time

Experienced Remote Customer Service Representative – Flexible Work from Home Opportunities in Various Industries

Remote, USA Full-time

AO: Remote Bookkeeper

Remote, USA Full-time
Back to Home