FULLY REMOTE- Patient AR Specialist

Remote Full-time
Job Overview: The Patient Accounts Receivable Specialist is responsible for managing the accounts receivable process for patient-related services. This role involves working with insurance companies, patients, and other departments to ensure that all patient balances are accurately billed and payments are collected in a timely manner. Key Responsibilities: • Billing and Invoicing: Prepare and submit patient invoices for services rendered, ensuring accuracy in charges. • Payment Processing: Post payments and adjustments to patient accounts; monitor outstanding balances and assist in resolving payment issues. • Insurance Verification: Verify insurance information for accuracy and ensure claims are submitted correctly to insurance providers. • Follow-up on Claims: Track unpaid or denied claims, follow up with insurance companies or patients, and resolve any discrepancies or billing issues. • Collections: Contact patients to remind them of outstanding balances, set up payment plans, and handle collections for overdue payments. • Patient Communication: Answer patient inquiries related to billing and payment concerns, explaining charges, insurance coverage, and payment options. • Account Reconciliation: Reconcile accounts by reviewing payments, adjustments, and outstanding balances. • Reporting: Generate and review accounts receivable reports to ensure timely collection and identify any issues with billing or payment procedures. • Compliance: Ensure all billing and collection practices comply with healthcare regulations and insurance policies. • Collaboration: Work closely with other departments (e.g., insurance, finance, patient services) to resolve billing-related issues. Skills and Qualifications: • Education: High school diploma required; Associate’s degree or equivalent experience in healthcare administration or accounting preferred. • Experience: Previous experience in medical billing, patient accounts receivable, or healthcare finance is preferred. • Technical Skills: Proficient with accounting software and electronic health record (EHR) systems (e.g., Epic, Cerner, or other billing platforms). • Communication Skills: Strong written and verbal communication skills for patient and insurance communications. • Detail-Oriented: Strong attention to detail to ensure accurate billing and payment processing. • Problem-Solving: Ability to identify billing issues, investigate discrepancies, and implement effective solutions. • Organizational Skills: Ability to prioritize tasks and manage multiple accounts simultaneously. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Work Location: Remote Apply tot his job
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