FM Helpdesk Administrator ID-2681 – Amazon Store

July 3, 2025 I’m currently recruiting on behalf of a long-established, property management firm based in central London, who are looking to appoint a Helpdesk Administrator to support their growing asset and property management team. My client is a niche property management firm with a strong national presence, managing over 60 commercial and mixed-use properties across the UK. Based in stylish Soho offices, they have a reputation for long-standing client relationships and a collaborative approach across teams including investment, valuation, and fund management. This is an excellent opportunity for a proactive and organised FM Help-desk Administrator to become the first point of contact for tenants, contractors, and clients. You’ll help manage work orders, coordinate service teams, and ensure the efficient handling of property-related queries across the portfolio. Key Responsibilities: Responding to incoming helpdesk requests via phone and email Coordinating with contractors and site teams to manage and track work orders Maintaining up-to-date contractor and property records, including access/keyholder info Raising purchase orders for both planned and reactive maintenance Keeping files and compliance documentation current and accurate Supporting the Facilities Manager and wider property team with administrative tasks We are looking for a confident communicator with strong verbal and written skills who is highly organised, with a strong attention to detail. Proficient in Microsoft Office (Excel, Outlook, Word) and comfortable liaising with multiple stakeholders (tenants, clients, suppliers). What’s in it for you? Join a financially secure firm with a respected name in the sector Enjoy hybrid working with flexibility and autonomy Work in a friendly, close-knit team with strong internal support Gain exposure to multiple disciplines within property and asset management If this sounds like a good fit for you, feel free to apply here or reach out to me directly for a confidential chat. apply to this job