First party loan Collections Agent (Remote)

Collections Specialist - Drive the Future of Lending from home! Seeking a determined and competitive Collections agent to work from 1pm to 9pm CST. (Central Time) with the ability to carry out urgent, but responsible collections. If you are motivated by big bonuses and want to be part of the future of lending, we're on the hunt for skilled collections agents, and this is your chance to join an innovative lender, all from the comfort of your home! Who We Are: At Transform Credit, we are steering away from traditional financial norms by placing trust over credit scores. Most lenders look at their customer's credit history to decide whether to lend to them based on how they've previously handled their money, and we don't do that at Transform Credit - our loans are based on trust. If our customers have a co-signer who will trust them to repay by co-signing the loan, we'll trust them enough to lend to them, even if the banks won't. Our mission is to ensure that all trustworthy people have access to fair, simple, and transparent credit to help them build a better and inclusive financial future, regardless of past mistakes. As momentum builds for our expansion across the US, we're scouting for the very best talent to join us on this groundbreaking journey. Why Join Us: 1. Competitive Pay & High Rewards - As a contractor, you charge us $20ph, and we pay you an extra in return for achieving targets. 2. Start-Up mentality - Join a fast-paced environment where you have the ability to contribute outside of your role. 3. Remote work - Make a difference from the comfort of your own home, with online self-training available to get you up to speed in a matter of days. Your Role: - Manage your own personal case list of clients, recovering as many past due cases as possible in order to hit clear targets. - Call, text, and email your cases in order to get the accounts out of arrears. While most outbound comms are automated, you’ll need to reply back to your customers clearly and work with them to bring the account current as soon as possible. - Skillfully balance compliance, empathy, and collecting to ensure all are met. - Consistently achieve or exceed monthly targets. What you might look like: - EXCELLENT communicator - You’re remote, so you’ll need to make sure you’re checking in with your team and being responsive at all times. - Proven track record in debt collection or a similar industry is good, but not required. - Stellar communication skills, both verbal and written. You need to have a good level of spelling and grammar, but also be able to formulate an argument. Many of your customers will be talking to you via SMS and email. - Familiarity with software, computers, and be comfortable with technology in general. - Ambitious and motivated. Job Types: Full-time, Contract Pay: $20.00 per hour Expected hours: 40 per week Benefits: • Opportunities for advancement • Paid training • Work from home Application Question(s): • Can you type at least 50 words per minute with 95% accuracy (verified by TypingTest.com) • Can you work Mon -Friday 1pm- 9pm CST Experience: • Excellent written communication: 5 years (Required) • Debt collection: 5 years (Required) Language: • Spanish (Preferred) Work Location: Remote Apply tot his job Apply To this Job