First Line Risk and Controls Advisory Specialist - 16565_GA

About the position The First Line Risk and Controls Advisory Specialist at Flagstar Bank is responsible for ensuring quality assurance (QA) in various banking operations, focusing on compliance with regulatory standards. This role involves cross-training in multiple functions, including account reviews and compliance audits, while providing support to retail banking customers and internal teams. The specialist will also engage in problem resolution and maintain adherence to legal and regulatory guidelines. Responsibilities • Participates in daily quality assurance activities including updating reference material and compliance review of activities for supported Business Units. • Completes compliance-related audits/tests for various teams, including performing attribute testing of Branch Oversight Reviews under minimal supervision. • Researches and resolves problems and responds to customer inquiries, primarily from internal teams. • Assists in reviewing procedures to satisfy corporate, legal, and regulatory guidelines and requirements. • Images all paper audit trail documentation for the department daily, if needed. • Performs special projects and additional duties as required. • Consistently adheres to regulatory and compliance policies and standards linked to the job and completes required compliance trainings. Requirements • High School diploma or equivalent required. • Minimum of 3 years of banking/lending and regulatory experience, depending on area of focus. Nice-to-haves • Undergraduate Degree (4 years or equivalent) preferred. • 1 year of prior knowledge of Regulatory operations and/or KYC/CIP preferred. Apply tot his job