**Experienced German-Speaking Customer Service Support Specialist – SEO Campaign Management – Remote Contractor**

Are you a highly motivated and customer-focused individual with a passion for delivering exceptional service? Do you have a strong background in customer service and a flair for German language skills? Are you interested in working with cutting-edge technology and contributing to the growth of a renowned internet marketing company? If so, we invite you to join blithequark as a German-speaking Customer Service Support Specialist – SEO Campaign Management, working remotely as a contractor. **About blithequark** blithequark is a leading internet marketing company that has revolutionized the industry with its innovative approach to search engine optimization (SEO) and website marketing services. Founded in 2009, blithequark has grown exponentially, becoming one of the fastest-growing companies in the world. Our mission is to empower small businesses and clients to achieve explosive growth through our high-quality services. We take pride in our unique, positive culture that fosters collaboration, creativity, and employee satisfaction. **Your Role at blithequark** As a German-speaking Customer Service Support Specialist – SEO Campaign Management, you will be the primary point of contact for our SEO clients and partners, providing top-notch customer service and ensuring their concerns are resolved efficiently. You will represent blithequark and our SEO product with excellence, managing the implementation of SEO packages for our clients, including regular meetings, on-site recommendations, and changes, as well as distributing off-site work to our fulfillment department. **Key Responsibilities:** * Act as the primary contact for our SEO clients and partners, helping them resolve their concerns and providing exceptional customer service. * Represent blithequark and our SEO product with excellent customer service, ensuring a positive experience for our clients. * Manage the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work. * Assign SEO tasks to our fulfillment department, ensuring seamless collaboration and efficient project management. * Develop and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions. * Collaborate with our internal teams to ensure effective communication and project delivery. **What We Expect from You:** * At least six months of experience in customer service, with a proven track record of delivering exceptional service and resolving complex issues. * Fluent spoken and written German skills are essential, with the ability to communicate effectively with our clients and partners. * Good English skills (for internal communication only), with the ability to understand and communicate complex ideas. * Proficiency in using standard Google tools (Drive, Sheets, Docs), with the ability to manage and analyze data effectively. * Excellent online communication skills, with the ability to clearly and effectively express your thoughts and ideas. * Creative and logical thinking, with the ability to work within time and quality standards, prioritizing tasks and managing multiple projects simultaneously. * Strong conflict resolution skills to handle situations where clients are dissatisfied, with the ability to remain calm and professional under pressure. **Working Hours and Environment:** * Fully remote – all you need is a computer, headset, and a stable internet connection. * 8:45 AM – 5:15 PM (CEST), Monday to Friday. No work on weekends or holidays. * Collaborative and dynamic work environment, with opportunities to work with a diverse team of professionals. **Why You Should Work with Us:** * We are an internationally recognized SEO company, with a reputation for delivering high-quality services and exceptional customer service. * Ongoing SEO and management training, with opportunities to develop your skills and knowledge. * On-the-job training provided, with a supportive team and mentorship program to help you succeed. * Competitive compensation package, with a salary of EUR 30,000 per annum. * Flexible working hours and remote work arrangement, with the freedom to manage your own time and work environment. **Additional Notes:** * This is a contract position, so you will not be eligible for traditional benefits. * You must be able to work independently and manage your own time, with a high level of self-motivation and discipline. * You must be a citizen or permanent resident of Ireland to be hired as a contractor in this role. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to join our team at blithequark. Apply now to become a German-speaking Customer Service Support Specialist – SEO Campaign Management, and take the first step towards a rewarding and challenging career in the internet marketing industry. Apply for this job