**Experienced Full Stack Technical Customer Support Engineer – Dutch Speaking (Remote) at blithequark**

Are you a highly skilled and motivated Technical Customer Support Engineer looking for a new challenge in a fast-paced and innovative environment? Do you have a passion for delivering exceptional customer experiences and a strong background in technical support? If so, we have an exciting opportunity for you to join blithequark's global Support Engineering team as a Technical Customer Support Engineer – Dutch Speaking (Remote). **About blithequark** Established in 2009, blithequark is a leading provider of open-source column-oriented database systems, driven by the vision of becoming the fastest OLAP database globally. Our mission is to empower users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes. With a strong presence in the industry, blithequark has gained the trust of numerous enterprises globally, including Lyft, Sony, IBM, GitLab, Twilio, HubSpot, and many more. **Join Our Support Team at blithequark** We are currently growing our support team at blithequark, and we are seeking a Technical Support Engineer who is fluent in Dutch to join our global Support Engineering team. As a Technical Support Engineer, you will play a critical role in providing excellent service to our customers around the world. You will be responsible for handling a wide variety of tasks, from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at blithequark. **Key Responsibilities:** * Supporting and guiding our blithequark users, customers, and prospects via cases, chat, Slack, community, and meetings * Developing solutions based on blithequark Cloud and blithequark open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training * Working closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers * Assisting with mentoring, training, and sharing your knowledge with colleagues, users, and customers * Delivering excellent customer service as a first-line technical engineer and representative of blithequark * Building strong, trusted relationships with colleagues, customers, and partners **What You Bring Along:** * Technical breadth and depth in blithequark open-source or blithequark Cloud, or in domains relevant to blithequark, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems * Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer * Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity * A mindset of teamwork, global engagement, empathy, and solving challenging problems * A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet * The ability to build trusted relationships with colleagues, customers, and partners * You are self-driven, curious, and eager to continuously learn and grow **Bonus Points:** * Experience with blithequark * Experience with OSS and open-source technologies, as a user, community member, or contributor * Experience with Azure, GCP or AWS * Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others **Compensation and Perks:** * For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as Los Angeles, CA, the San Francisco Bay Area, CA, and the New York City Metro Area, a premium market range may apply, as listed. * These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. * An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. * Flexible work environment – blithequark is a globally distributed company and remote-friendly. We currently operate in 20 countries. * Healthcare – Employer contributions towards your healthcare. * Equity in the company – Every new team member who joins our company receives stock options. * Time off – Flexible time off in the US, generous entitlement in other countries. * A $500 Home office setup if you’re a remote employee. * Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. **Culture - We All Shape It** As part of our first 500 employees, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at blithequark. **Equal Opportunity & Privacy** blithequark provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement. If you are a motivated and experienced Technical Customer Support Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity to join blithequark's global Support Engineering team. Apply for this job