**Experienced Full Stack Customer Service Representative – Work from Home in Tennessee at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are ever the same? If so, we invite you to join blithequark as a Work from Home Customer Service Representative in Tennessee. As a key member of our team, you'll be the voice of blithequark, connecting with customers, resolving complex issues, and driving sales growth. **About blithequark** blithequark is a global leader in communications and technology, dedicated to empowering individuals and businesses to thrive in an ever-changing world. With a rich history of innovation and a commitment to customer satisfaction, we're shaping the future of connectivity and beyond. As a Work from Home Customer Service Representative, you'll be part of a dynamic team that's passionate about delivering exceptional experiences and exceeding customer expectations. **Your Impact** As a Work from Home Customer Service Representative, you'll play a vital role in redefining customer service, creating meaningful connections with each customer, and driving sales growth. Your goal will be to provide effective and timely resolutions for customers, deliver personalized recommendations for our latest products and services, and meet monthly sales goals. Your consultative approach will help you build trust and loyalty with customers, ensuring they stay connected to what matters most. **Your Day-to-Day** • You'll instill confidence and loyalty in the customers you interact with through thoughtful listening, utilizing your knowledge of blithequark's products and services to effectively service and retain customers. • You'll resolve complex customer issues, virtually, using various tools and resources, along with quick access to engage with your manager or support team for assistance. • You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of blithequark's products and services. • When issues arise, you'll step in to perform basic troubleshooting on both products and services. • In this full-time WFH position (40 hours/week), you'll work a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service. **What You Can Look Forward to** Our Customer Service Representatives earn between $15.54 - $17.36 hourly + additional compensation up to $3,000 if all sales goals and performance expectations are met. With these great opportunities, our top sellers earn $72,114 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company-designated holidays and additional PTO (based on bargaining group to which you are hired. • Sick leave • Paid Parental Leave • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Employee discounts up to 50% off on eligible blithequark mobility plans and accessories, blithequark internet (and fiber where available), and blithequark phone **What We're Looking For** • Call center or customer service experience. • Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **Work From Home Requirements** • You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). blithequark will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) • Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy, etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). • You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. **Career Possibilities** Career possibilities are limitless with blithequark. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! **Apply Now** Ready to join our team and start making a difference? Apply now and take the first step towards a rewarding career with blithequark. Apply for this job