**Experienced Customer Training Specialist – Empowering Creativity at blithequark Retail Stores**

Remote Full-time
Are you passionate about connecting with others and inspiring creativity? Do you thrive in an environment where you can share your knowledge and skills with others? As a Customer Training Specialist at blithequark Retail Stores, you will be the foundation of our welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. You will work alongside knowledgeable teammates who are just as eager to share their skills as they are to learn more. Your role will be to empower customers to create something wonderful, and you will be proud to enrich the lives of others through teaching. **About blithequark Retail Stores** blithequark Retail Stores is a leading technology company that is committed to innovation and customer satisfaction. Our stores are designed to provide a unique and engaging experience for our customers, and we are looking for talented individuals who share our passion for creativity and customer service. As a Customer Training Specialist, you will be an integral part of our team, working closely with customers to help them get the most out of their devices and achieve their goals. **Key Responsibilities** As a Customer Training Specialist, your main role will be to instruct and educate customers on the use of our products and services. You will use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going. You will also be an excellent listener, taking the time to understand what each user hopes to achieve or learn. By adjusting your teaching style to each user's individual skill level, you will maximize their understanding and your own time. Some of your key responsibilities will include: * Leading scheduled training sessions for small groups and individuals * Providing one-on-one support and guidance to customers * Recommending other in-store support options, such as business services and the Genius Bar * Collaborating with team members to create a positive and inclusive store environment * Staying up-to-date with the latest products and services offered by blithequark * Adhering to a tightly structured training schedule and meeting performance goals **Preferred Qualifications** We are looking for candidates who are passionate about education and have the ability to instruct by letting users learn by doing. You should be able to teach small groups and multiple customers simultaneously, and be tenacious in your approach to helping users get the most out of their devices. You should also be comfortable selling as well as teaching, and be self-motivated and self-directed. Some of the preferred qualifications for this role include: * A passion for education and the ability to instruct by letting users learn by doing * The ability to teach small groups and multiple customers simultaneously * Tenacity to work with users to help them get the most out of their devices * A commitment to creating an inclusive environment through respecting each other's differences and having the curiosity to learn * The ability to demonstrate blithequark's values of inclusion and diversity in daily activities * Comfort with selling as well as teaching, and the ability to help team members out as needed * Self-motivation and self-direction, with the ability to adhere to a tightly structured training schedule * The ability to recommend other in-store support options, such as business services and the Genius Bar **Essential Qualifications** In addition to the preferred qualifications, we are looking for candidates who have: * A high school diploma or equivalent * Excellent communication and interpersonal skills * The ability to work in a fast-paced environment and adapt to changing situations * A commitment to providing exceptional customer service * The ability to work a flexible schedule, including evenings and weekends **Skills and Competencies** As a Customer Training Specialist, you will need to possess a range of skills and competencies, including: * Excellent communication and presentation skills * The ability to work with a diverse range of customers and team members * Strong problem-solving and analytical skills * The ability to stay up-to-date with the latest products and services offered by blithequark * A commitment to creating an inclusive and positive store environment * The ability to work independently and as part of a team **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Customer Training Specialist, you will have the opportunity to: * Develop your skills and knowledge in a fast-paced and dynamic environment * Work with a talented team of professionals who are passionate about customer service and education * Participate in ongoing training and development programs to stay up-to-date with the latest products and services offered by blithequark * Take on new challenges and responsibilities as you grow and develop in your role * Enjoy a range of benefits, including comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses **Work Environment and Company Culture** As a Customer Training Specialist at blithequark Retail Stores, you will work in a fast-paced and dynamic environment that is committed to innovation and customer satisfaction. Our stores are designed to provide a unique and engaging experience for our customers, and we are looking for talented individuals who share our passion for creativity and customer service. Some of the key aspects of our company culture include: * A commitment to creating an inclusive and positive store environment * A focus on customer satisfaction and loyalty * A passion for innovation and staying ahead of the curve * A commitment to providing exceptional customer service * A collaborative and supportive team environment **Compensation, Perks, and Benefits** As a Customer Training Specialist at blithequark Retail Stores, you will be eligible for a range of benefits and perks, including: * A competitive hourly rate, with a base pay range of $24.90 to $33.15 per hour * Opportunities for career growth and development * Comprehensive medical and dental coverage * Retirement benefits * Reimbursement for certain educational expenses * A range of discounted products and free services * Opportunities for discretionary bonuses or commission payments * A flexible schedule, including evenings and weekends **How to Apply** If you are passionate about customer service and education, and are looking for a challenging and rewarding role, we encourage you to apply for this position. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark Retail Stores is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apply for this job
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