**Experienced Customer Service Representative (Healthcare) – Remote Work Opportunity at blithequark**

Are you a compassionate and customer-focused individual looking to embark on a rewarding career journey in the healthcare industry? Do you thrive in a dynamic, inclusive work environment where you can grow professionally and personally? If so, we invite you to join blithequark as a Customer Service Representative (Healthcare) – Remote, where you'll have the opportunity to make a meaningful impact on the lives of our members while working from the comfort of your own home. **About blithequark** blithequark is a forward-thinking global organization that values people-first, inclusive culture and genuine sense of belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" year after year. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and cutting-edge technologies. With a diverse team from 40 countries, we're united as "One blithequark" and committed to making a positive difference in the lives of our members and customers. **Career Growth and Personal Development** As a Customer Service Representative (Healthcare) – Remote at blithequark, you'll have the opportunity to reimagine your career journey and develop "friends for life" while working from home. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with real career and personal growth potential, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **Key Responsibilities** As a Customer Service Representative (Healthcare) – Remote, you'll be responsible for: * Providing inbound customer support to our members, addressing their insurance-related needs and concerns in a courteous, friendly, and professional manner. * Assessing all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer focus. * Being patient and compassionate while working as a team player and using all available resources to provide the best outcome to the member. * Being efficient in navigating multiple systems and delivering expert customer experiences with a smile. * Greeting customers in a courteous, friendly, and professional manner using agreed-upon procedures. **Your Qualifications** To be successful in this role, you'll need: * Passion for helping others and strong customer service orientation * Minimum 6 months customer service experience * Verifiable High School diploma or GED * Basic computer navigation skills and PC knowledge * Proficiency in fast-paced, multi-tasking environment * Eagerness to learn new technologies * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills **What's in it for you?** As a valued member of our team, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience with company-supplied technologies * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for blithequark Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Join the blithequark Team Today!** If you're a motivated and customer-focused individual looking for a rewarding career opportunity in the healthcare industry, we invite you to apply today. As a valued member of our team, you'll have the opportunity to make a meaningful impact on the lives of our members while working from the comfort of your own home. Don't miss out on this exciting opportunity to reimagine your career journey and develop "friends for life" at blithequark. **Location:** USA, NM, Work-at-Home **Language Requirements:** * English **Time Type:** Full time **Eligibility to Work:** * In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** * Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** * blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here** Apply Job! Apply for this job