**Experienced Calibration Center Customer Service Representative – Remote Opportunity at blithequark**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are the same? If so, we invite you to join blithequark as an Experienced Calibration Center Customer Service Representative. This is a unique opportunity to level up your career in a remote setting, working with a talented team that shares your commitment to excellence. **About blithequark** blithequark is a leading provider of innovative solutions in the calibration industry. Our mission is to empower our customers with the knowledge and tools they need to succeed in a rapidly evolving market. We pride ourselves on our commitment to customer satisfaction, and our team is dedicated to delivering exceptional service that sets us apart from the competition. **Job Summary** As an Experienced Calibration Center Customer Service Representative at blithequark, you will be the face of our company, interacting with customers via phone and email to provide quality service, answer questions, and resolve issues. You will be responsible for handling a high volume of customer inquiries, scheduling calibrations, and generating sales from online leads. If you have a strong customer service background, excellent communication skills, and a passion for learning, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Handle phone and email inquiries from customers regarding price quotes, scheduling of calibrations, and post-calibration billing. * Provide quality customer service through call center functions, ensuring that customers receive timely and accurate information. * Establish and maintain constant communication with customers to build trust and loyalty. * Stay up-to-date on all aspects of product inventory, including data entry, cancellations, credits, invoicing, and customer service inquiries. * Generate sales from online leads, utilizing your knowledge of ADAS systems and calibrations to provide solutions that meet customer needs. * Assume other duties as assigned by management, demonstrating flexibility and a willingness to learn. **Education & Experience** * High school degree or equivalent required. * 2+ years of college preferred. * Call center customer service experience a plus. * Bi-lingual, English & Spanish, a strong asset. **Knowledge/Skills/Abilities** * Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner. * Strong customer relations skills, with a focus on building trust and loyalty. * Ability to work well with others, both as part of a team and independently. * Ability to work under conditions of frequent interruptions, prioritizing tasks and managing time effectively. * Attention to detail, with a focus on accuracy and quality. **Essential Physical Demands/Work Environment** * Work is primarily sedentary, requiring the ability to sit for extended periods of time and use a computer, keyboard, and mouse frequently. * Occasional lifting and/or moving up to 50 lbs may be required. * Willingness to learn and complete calibrations, with opportunities for professional growth and development. **Career Growth Opportunities & Learning Benefits** * blithequark is committed to the growth and development of our team members, offering opportunities for professional advancement and continuing education. * Our comprehensive training program will equip you with the knowledge and skills needed to succeed in this role, as well as opportunities to learn new skills and technologies. * Collaborate with a talented team of professionals who share your passion for delivering exceptional customer service. **Work Environment & Company Culture** * blithequark is a remote-friendly company, offering a flexible work environment that allows you to work from the comfort of your own home. * Our company culture is built on a foundation of trust, respect, and open communication, with a focus on teamwork and collaboration. * Enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. **Compensation, Perks, & Benefits** * Competitive salary and benefits package. * Comprehensive training program and opportunities for professional growth and development. * Flexible work environment, with the option to work from home. * Collaborative and supportive team environment. * Opportunities for advancement and career growth. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job