Delta (Remote Jobs) – Live Chat Agent – Work From Anywhere

Remote, USA Full-time
Job Summary
Delta Airlines is seeking enthusiastic and dedicated individuals to join our team as Live Chat Agents. This is a remote job opportunity that allows you to work from anywhere in the United States. As a Live Chat Agent, you will be a vital part of our customer service team, providing top-notch assistance to our valued customers. This is a full-time position with a competitive salary and several benefits including health insurance, dental coverage, paid training, and paid vacations.
Job Type
Full-Time
Salary
$35,000 – $45,000 per year
Working Hours
Flexible, based on your time zone
Company
Delta Airlines
Location
Remote (USA Only)
Benefits

Health Insurance
Dental Coverage
Paid Training
Paid Vacations
Employee Discounts on Flight Tickets

Job Description
As a Live Chat Agent at Delta Airlines, you will play an essential role in providing our customers with exceptional service. You will be responsible for addressing inquiries, resolving issues, and ensuring a smooth and enjoyable experience for our customers through our live chat platform. Your ability to communicate effectively, handle multiple tasks, and stay calm under pressure will be key to your success in this role. You will receive comprehensive training to familiarize you with our systems, policies, and procedures, enabling you to assist customers efficiently and accurately.
At Delta, we believe in fostering a supportive and inclusive work environment. We encourage professional growth and provide opportunities for advancement. This is more than a job; it’s a chance to be part of a team that values your contributions and supports your career aspirations.
Requirements

High school diploma or equivalent
Excellent written communication skills
Strong problem-solving abilities
Ability to multitask and manage time effectively
Familiarity with computer systems and basic technology
Customer service experience preferred but not required
Ability to work flexible hours, including weekends and holidays

Responsibilities

Respond to customer inquiries via live chat in a friendly and professional manner
Resolve customer issues and complaints promptly and accurately
Provide information about Delta Airlines products and services
Assist customers with booking, cancellations, and modifications
Document interactions and maintain accurate records
Collaborate with other team members to improve customer service
Stay updated on company policies, procedures, and promotions

Educational Qualifications
High school diploma or equivalent is required.
Experience
Previous experience in customer service is preferred but not required. Comprehensive training will be provided.
Company Overview
Delta Airlines is a global leader in the aviation industry, committed to connecting people and cultures across the world. With a rich history spanning over 90 years, Delta is dedicated to providing a world-class travel experience for our customers. We pride ourselves on our customer-centric approach and our commitment to innovation, safety, and sustainability. As an employee of Delta Airlines, you will be part of a diverse and inclusive team that values your contributions and encourages your professional growth. Join us and help shape the future of air travel.
Apply now and start your journey with Delta Airlines!


Apply Now

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