Customer Support Specialist (remote) Hendersonville, TN
Employer Industry: Customer Support Services for Federal Student Loans
Why Consider This Job Opportunity...
Salary of $17.20 per hour, with an additional $4.41 per hour in Health and Welfare benefits
Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums for a 40-hour workweek
Opportunity for career advancement and growth within the organization
Work remotely from home, providing flexibility in your work environment
Comprehensive training provided to understand federal regulations and company policies
Supportive and collaborative work environment focused on customer satisfaction
What To Expect (Job Responsibilities)
Review customer applications for various student loan programs to ensure completion and accuracy
Handle processing, reporting, and correspondence requests related to student loans
Adhere to applicable client requirements, policies, and federal and state regulations
Complete tasks in a productive data entry environment while meeting quality assurance expectations
Assist with borrower program concerns and report compliance issues to leadership
What Is Required (Qualifications)
High School diploma required
12 months of experience in administrative support and in a business environment
Ability to obtain and maintain a Public Trust security clearance
Must be a US Citizen and not in default on any Federal Student Loans
Qualified applicants must reside within a 75-mile radius of Hendersonville, TN
How To Stand Out (Preferred Qualifications)
Bachelor's degree
12 months of experience working on a student loan contract or in a Call Center
Experience with Microsoft Office (Outlook, Word, Excel, and OneNote)
Experience reviewing contracts and application documents for accuracy
#CustomerSupport #RemoteWork #FederalStudentLoans #CareerOpportunity #TrainingProvided
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Why Consider This Job Opportunity...
Salary of $17.20 per hour, with an additional $4.41 per hour in Health and Welfare benefits
Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums for a 40-hour workweek
Opportunity for career advancement and growth within the organization
Work remotely from home, providing flexibility in your work environment
Comprehensive training provided to understand federal regulations and company policies
Supportive and collaborative work environment focused on customer satisfaction
What To Expect (Job Responsibilities)
Review customer applications for various student loan programs to ensure completion and accuracy
Handle processing, reporting, and correspondence requests related to student loans
Adhere to applicable client requirements, policies, and federal and state regulations
Complete tasks in a productive data entry environment while meeting quality assurance expectations
Assist with borrower program concerns and report compliance issues to leadership
What Is Required (Qualifications)
High School diploma required
12 months of experience in administrative support and in a business environment
Ability to obtain and maintain a Public Trust security clearance
Must be a US Citizen and not in default on any Federal Student Loans
Qualified applicants must reside within a 75-mile radius of Hendersonville, TN
How To Stand Out (Preferred Qualifications)
Bachelor's degree
12 months of experience working on a student loan contract or in a Call Center
Experience with Microsoft Office (Outlook, Word, Excel, and OneNote)
Experience reviewing contracts and application documents for accuracy
#CustomerSupport #RemoteWork #FederalStudentLoans #CareerOpportunity #TrainingProvided
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS