Customer Support Representative / Remote

Remote, USA Full-time
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and client. This position engages and collaborates with external customers and internal partners to make client the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market... trends and behaviors.
Responsibilities:
• Deliver consistent service to our customers
• Take proactive actions to meet customer needs and concerns creating win/win solutions
• Develop close relationships with our customers and understand what it takes to ensure their success
• Develop customer trust by consistently following through on actions and operating with integrity
• Participate in a mission-driven culture of high-quality performance, emphasizing customer service, consistency, dignity, and accountability.
• Assist the team in carrying out departmental responsibilities and collaborate with colleagues to support short- and long-term goals.
• Communicate promptly and accurately to build and maintain internal and external relationships.
• Handle a high volume of incoming calls and emails with professionalism and efficiency.
• Provide accurate information and assistance to customers, addressing their inquiries and resolving issues.

Qualifications:
• Excellent phone skills
• Good communication, organizational, math and computer skills
• Experience with Microsoft Office
• Leadership skills, technical experience and knowledge a plus
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Benefits:
• $28 - $50 an hour
• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.
• Competitive pay
• Weekly Paychecks
• 401K with company match
• Additional elective benefits

Job Title

Customer Support Representative / Remote

Job Type

Permanent

Positions

1

Location

Spring, Texas, 77379

Job Closing Date

September 26, 2024

Apply Now

Similar Jobs

Director, Cybersecurity & Emerging Technology

Remote, USA Full-time

Patent Prosecution Associate - Remote

Remote, USA Full-time

Work From Home - Artist

Remote, USA Full-time

Now Hiring In Home Caregivers

Remote, USA Full-time

Travel Customer Service - Remote

Remote, USA Full-time

Apple Remote Customer Support Advisor

Remote, USA Full-time

Lakefront Team Member- Memorial Union

Remote, USA Full-time

Secret Remote Cyber Security/DLP Specialist

Remote, USA Full-time

American Express (Virtual) Remote Jobs

Remote, USA Full-time

Associate, Test Driver & Inspector

Remote, USA Full-time

Experienced Digital Marketing Project Manager for Remote Work - Strategic Leader in SEO, PPC, and Content Campaigns

Remote, USA Full-time

Experienced Eligibility Representative III – Remote Opportunity for Membership Eligibility and Health Insurance Expertise

Remote, USA Full-time

Digital Marketing Specialist – Remote Role with Flexible Hours

Remote, USA Full-time

**Experienced Content Creator – Disney-Themed Digital Storytelling for blithequark at Home (United States)**

Remote, USA Full-time

Senior SOX Auditor

Remote, USA Full-time

Experienced Math Instructor/Tutor Wanted for Immediate Hire - Transform Lives Through Math Education and Make a Lasting Impact on Students' Understanding and Love for Mathematics

Remote, USA Full-time

Virtual Client Services Manager – Entry Level Track

Remote, USA Full-time

**Experienced Data Entry Associate – Aviation Industry Remote Job Opportunity**

Remote, USA Full-time

Transcription Specialist – Perkiomen-D Project (EN-US)

Remote, USA Full-time

Manager, Technical Account Management

Remote, USA Full-time
Back to Home