Customer Service Specialist – Full-Time
Job Summary
Job Type: Full-Time
Salary: $18-22 per hour
Working Hours: 40 hours/week
Company: Amazon
Location: California, USA
Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, Retirement Plans
Job Description
As a Customer Service Specialist at Amazon, you will be the front line of our customer service, ensuring every customer has a positive experience. You will handle inquiries, provide product information, and solve issues efficiently. This full-time position offers comprehensive benefits and a supportive work environment.
Responsibilities
Respond to customer inquiries via phone, email, and chat
Identify and resolve customer issues promptly
Provide detailed information about products and services
Document all customer interactions and solutions
Collaborate with other departments to ensure customer satisfaction
Requirements
Excellent communication skills
Strong problem-solving abilities
Ability to multitask and manage time efficiently
Friendly and professional demeanor
Educational Qualifications
High school diploma or equivalent (required)
Bachelors degree in Business, Communications, or related field (preferred)
Experience
1-2 years of customer service experience (preferred)
Experience with CRM software (a plus)
Benefits
Health, Dental, and Vision Insurance
Paid Training
Paid Vacations
Retirement Plans
Company Overview
Amazon is a global leader in e-commerce and cloud computing. We are committed to providing an exceptional customer experience and unparalleled service. Our team is diverse, dynamic, and dedicated to innovation and excellence. Join us and be a part of a company that values your contributions and supports your growth.
Job Type: Full-Time
Salary: $18-22 per hour
Working Hours: 40 hours/week
Company: Amazon
Location: California, USA
Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, Retirement Plans
Job Description
As a Customer Service Specialist at Amazon, you will be the front line of our customer service, ensuring every customer has a positive experience. You will handle inquiries, provide product information, and solve issues efficiently. This full-time position offers comprehensive benefits and a supportive work environment.
Responsibilities
Respond to customer inquiries via phone, email, and chat
Identify and resolve customer issues promptly
Provide detailed information about products and services
Document all customer interactions and solutions
Collaborate with other departments to ensure customer satisfaction
Requirements
Excellent communication skills
Strong problem-solving abilities
Ability to multitask and manage time efficiently
Friendly and professional demeanor
Educational Qualifications
High school diploma or equivalent (required)
Bachelors degree in Business, Communications, or related field (preferred)
Experience
1-2 years of customer service experience (preferred)
Experience with CRM software (a plus)
Benefits
Health, Dental, and Vision Insurance
Paid Training
Paid Vacations
Retirement Plans
Company Overview
Amazon is a global leader in e-commerce and cloud computing. We are committed to providing an exceptional customer experience and unparalleled service. Our team is diverse, dynamic, and dedicated to innovation and excellence. Join us and be a part of a company that values your contributions and supports your growth.