Customer Service Representative [Full-Time] – Entry Level – Norfolk

Remote, USA Full-time
Customer Service Representative [Full-Time] – Entry Level – Norfolk
Job Summary:
Job Type: Full-Time
Salary: Competitive hourly rate
Working Hours: 40 hours/week
Company: ABC Customer Solutions
Location: Norfolk, VA
Benefits: Health, Dental, Paid Training, Paid Vacations, and more
Job Description:
ABC Customer Solutions is seeking an enthusiastic and dedicated Customer Service Representative to join our dynamic team in Norfolk, VA. This entry-level position offers a fantastic opportunity to start a rewarding career in customer service with one of the leading companies in the industry.
Requirements:

High school diploma or equivalent
Excellent communication skills
Basic computer literacy
Ability to handle high call volumes
Strong problem-solving abilities
Positive and professional demeanor

Responsibilities:

Respond to customer inquiries via phone, email, and chat
Provide accurate information about products and services
Resolve customer complaints and issues efficiently
Document customer interactions and maintain records
Collaborate with team members to improve customer service
Assist in identifying trends and suggesting improvements

Benefits:

Comprehensive health and dental insurance
Paid training programs
Generous paid vacation and sick leave
Opportunities for career advancement
Employee assistance programs
401(k) retirement plan

Educational Qualifications:
High school diploma or equivalent is required.
Experience:
Previous experience in customer service is preferred but not required.
Company Overview:
ABC Customer Solutions is a leading provider of customer service and support solutions across the US. With a commitment to excellence, we strive to deliver outstanding service to our clients and their customers. Our team is composed of dedicated professionals who are passionate about helping others and are driven by a common goal of achieving customer satisfaction.


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