Customer Service Representative – Entry Level – Montgomery
Job Summary
Job Type: Full-Time
Salary: $15.00 – $18.00 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: Montgomery, Alabama
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts
Description
Amazon is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Montgomery, Alabama location. This entry-level position is perfect for those who are eager to start a career in customer service and thrive in a dynamic, fast-paced environment.
Requirements
High school diploma or equivalent
Excellent communication skills, both verbal and written
Basic computer skills including familiarity with Microsoft Office
Strong problem-solving abilities
Ability to work in a team-oriented environment
Positive attitude and a willingness to learn
Responsibilities
Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, or chat
Document and update customer records based on interactions
Assist customers with product questions, order placement, and troubleshooting
Follow up on customer interactions to ensure satisfaction
Collaborate with team members to ensure a consistent and high-quality customer experience
Meet performance metrics related to customer satisfaction, response time, and accuracy
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
401(k) Plan
Employee Discounts
Educational Qualifications
High school diploma or equivalent is required. Some college experience is advantageous but not mandatory.
Experience
No prior experience is required for this entry-level position. However, previous experience in customer service, retail, or a related field is a plus.
Company Overview
Amazon is a global leader in e-commerce and cloud computing, dedicated to delivering an unparalleled customer experience. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to succeed. Join our team and be a part of a company that is constantly innovating and making a difference in the world.
Apply today to start your journey with Amazon and become a valued member of our customer service team in Montgomery, Alabama.
Job Type: Full-Time
Salary: $15.00 – $18.00 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: Montgomery, Alabama
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts
Description
Amazon is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Montgomery, Alabama location. This entry-level position is perfect for those who are eager to start a career in customer service and thrive in a dynamic, fast-paced environment.
Requirements
High school diploma or equivalent
Excellent communication skills, both verbal and written
Basic computer skills including familiarity with Microsoft Office
Strong problem-solving abilities
Ability to work in a team-oriented environment
Positive attitude and a willingness to learn
Responsibilities
Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, or chat
Document and update customer records based on interactions
Assist customers with product questions, order placement, and troubleshooting
Follow up on customer interactions to ensure satisfaction
Collaborate with team members to ensure a consistent and high-quality customer experience
Meet performance metrics related to customer satisfaction, response time, and accuracy
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
401(k) Plan
Employee Discounts
Educational Qualifications
High school diploma or equivalent is required. Some college experience is advantageous but not mandatory.
Experience
No prior experience is required for this entry-level position. However, previous experience in customer service, retail, or a related field is a plus.
Company Overview
Amazon is a global leader in e-commerce and cloud computing, dedicated to delivering an unparalleled customer experience. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to succeed. Join our team and be a part of a company that is constantly innovating and making a difference in the world.
Apply today to start your journey with Amazon and become a valued member of our customer service team in Montgomery, Alabama.