Customer Service Executive – Immediate Start – Irving
Job Summary
Job Type: Full-Time
Salary: $17 per hour
Working Hours: 9 am – 5 pm
Company: Amazon
Location: Irving, Texas
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations
Job Description
Amazon is seeking a dedicated and customer-focused Customer Service Executive to join our team in Irving, Texas. As a Customer Service Executive, you will be responsible for providing outstanding service to our customers, addressing their concerns, and ensuring a seamless shopping experience.
Requirements
High school diploma or equivalent qualification.
Minimum of 1 year experience in a customer service role.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and customer service software.
Ability to multitask and manage time effectively.
Strong problem-solving skills and attention to detail.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer complaints and issues while delivering exceptional customer service.
Maintain a thorough knowledge of company products and services to provide accurate information to customers.
Document customer interactions and update relevant information in the customer service database.
Collaborate with other departments to resolve complex customer issues.
Identify and escalate priority issues to appropriate channels for resolution.
Benefits
Comprehensive Health Insurance
Dental Insurance
Paid Training Programs
Paid Vacations and Time Off
Employee Discounts on Amazon Products
401(k) Retirement Plan
Educational Qualifications
High school diploma or equivalent (required).
A college degree in a related field is a plus.
Experience
At least 1 year of experience in a customer service role.
Experience in e-commerce or retail is an advantage.
Company Overview
Amazon is a global leader in e-commerce, offering a wide range of products and services to millions of customers worldwide. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic and inclusive work environment for its employees. Join our team and be part of a company that values your contributions and supports your growth and development.
Job Type: Full-Time
Salary: $17 per hour
Working Hours: 9 am – 5 pm
Company: Amazon
Location: Irving, Texas
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations
Job Description
Amazon is seeking a dedicated and customer-focused Customer Service Executive to join our team in Irving, Texas. As a Customer Service Executive, you will be responsible for providing outstanding service to our customers, addressing their concerns, and ensuring a seamless shopping experience.
Requirements
High school diploma or equivalent qualification.
Minimum of 1 year experience in a customer service role.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and customer service software.
Ability to multitask and manage time effectively.
Strong problem-solving skills and attention to detail.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer complaints and issues while delivering exceptional customer service.
Maintain a thorough knowledge of company products and services to provide accurate information to customers.
Document customer interactions and update relevant information in the customer service database.
Collaborate with other departments to resolve complex customer issues.
Identify and escalate priority issues to appropriate channels for resolution.
Benefits
Comprehensive Health Insurance
Dental Insurance
Paid Training Programs
Paid Vacations and Time Off
Employee Discounts on Amazon Products
401(k) Retirement Plan
Educational Qualifications
High school diploma or equivalent (required).
A college degree in a related field is a plus.
Experience
At least 1 year of experience in a customer service role.
Experience in e-commerce or retail is an advantage.
Company Overview
Amazon is a global leader in e-commerce, offering a wide range of products and services to millions of customers worldwide. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic and inclusive work environment for its employees. Join our team and be part of a company that values your contributions and supports your growth and development.