Customer Service Executive – Entry Level
Job Summary
Job Type: Full-Time
Salary: $15 – $20 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching
Description
Amazon is looking for an enthusiastic and detail-oriented Customer Service Executive to join our team in California. As an entry-level Customer Service Executive, you will be the first point of contact for our customers, helping to resolve their inquiries and providing exceptional service. This role is essential in maintaining our reputation for outstanding customer care.
Requirements
Excellent communication skills, both written and verbal
Ability to handle customer inquiries and complaints in a professional manner
Strong problem-solving skills and the ability to think critically
High level of patience and empathy
Basic computer skills, including proficiency with Microsoft Office
Responsibilities
Respond to customer inquiries via phone, email, and live chat
Provide accurate information about products and services
Resolve customer complaints and issues efficiently
Maintain detailed and accurate customer records
Collaborate with other departments to ensure customer satisfaction
Educational Qualifications
High School Diploma or equivalent (Required)
Associate’s or Bachelor’s degree in Management, Business Administration, or a related field (Preferred)
Experience
Previous customer service experience is a plus but not required
Experience working in a call center environment is an advantage
Benefits
Comprehensive Health Insurance
Dental and Vision Plans
401(k) with Company Match
Paid Training Programs
Generous Paid Time Off (PTO)
Employee Discounts
Company Overview
Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. Our mission is to be Earth’s most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Join our team and help us continue to innovate and provide the best customer experience in the industry.
Job Type: Full-Time
Salary: $15 – $20 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching
Description
Amazon is looking for an enthusiastic and detail-oriented Customer Service Executive to join our team in California. As an entry-level Customer Service Executive, you will be the first point of contact for our customers, helping to resolve their inquiries and providing exceptional service. This role is essential in maintaining our reputation for outstanding customer care.
Requirements
Excellent communication skills, both written and verbal
Ability to handle customer inquiries and complaints in a professional manner
Strong problem-solving skills and the ability to think critically
High level of patience and empathy
Basic computer skills, including proficiency with Microsoft Office
Responsibilities
Respond to customer inquiries via phone, email, and live chat
Provide accurate information about products and services
Resolve customer complaints and issues efficiently
Maintain detailed and accurate customer records
Collaborate with other departments to ensure customer satisfaction
Educational Qualifications
High School Diploma or equivalent (Required)
Associate’s or Bachelor’s degree in Management, Business Administration, or a related field (Preferred)
Experience
Previous customer service experience is a plus but not required
Experience working in a call center environment is an advantage
Benefits
Comprehensive Health Insurance
Dental and Vision Plans
401(k) with Company Match
Paid Training Programs
Generous Paid Time Off (PTO)
Employee Discounts
Company Overview
Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. Our mission is to be Earth’s most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Join our team and help us continue to innovate and provide the best customer experience in the industry.