Customer Service Agent (Immediate Hiring) – Orange

Remote, USA Full-time
Job Summary
Company: Amazon
Location: California
Job Type: Full-Time
Salary: Competitive hourly rate
Working Hours: 40 hours per week
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan
Description
We are looking for enthusiastic and dedicated Customer Service Agents to join our team at Amazon in California. As a Customer Service Agent, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. This position offers a competitive hourly rate and a comprehensive benefits package.
Requirements

High School Diploma or equivalent
Excellent communication skills
Ability to problem solve and think critically
Experience in a customer service role is preferred but not required
Comfortable with technology and able to learn new systems quickly
Ability to work a flexible schedule, including evenings, weekends, and holidays

Responsibilities

Respond to customer inquiries via phone, email, and chat
Provide accurate and timely information to customers
Resolve customer issues and concerns efficiently
Document customer interactions and transactions
Collaborate with other departments to ensure resolution of customer issues

Benefits

Health and dental insurance
Paid training programs
Paid vacation and holidays
401(k) retirement plan with company match
Employee discounts on products and services

Educational Qualifications

High School Diploma or equivalent required

Experience

Previous experience in customer service is preferred but not mandatory

Company Overview
Amazon is a global leader in e-commerce and technology services, renowned for its customer-centric approach and innovative solutions. With a commitment to excellence and a passion for exceeding customer expectations, Amazon offers a dynamic and rewarding work environment for its employees. Join us and be a part of a company that values innovation, diversity, and professional growth.


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