Customer Care Consultant
Job Summary
Job Type: Full-Time
Salary: Competitive salary
Working Hours: 40 hours per week
Company: Amazon Inc.
Location: Washington State
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching
Description
Amazon Inc. is seeking enthusiastic Customer Care Consultants to join our team in Washington State. We strive to provide world-class support to our customers and ensure their satisfaction with our products and services. As a Customer Care Consultant, you will be the frontline of our customer support team, helping to resolve their issues and providing information about our products.
Requirements
High School Diploma or GED equivalent.
Previous experience in customer service is preferred but not required.
Excellent communication skills, both verbal and written.
Problem-solving skills and the ability to think on your feet.
Proficient in basic computer applications.
Ability to handle high-pressure situations calmly and efficiently.
Responsibilities
Responding to customer inquiries via phone, email, and chat.
Resolving product or service issues by clarifying the customer’s complaint and determining the cause of the problem.
Providing information about products and services to customers.
Processing orders, forms, and requests.
Maintaining customer records by updating account information.
Escalating unresolved issues to the appropriate teams.
Benefits
Health and Dental Insurance
Paid Training Programs
Paid Vacations and Holidays
401(k) Matching Program
Employee Discounts on Amazon products
Educational Qualifications
High School Diploma or GED equivalent is required.
Experience
Previous experience in customer service is preferred but not required.
Company Overview
Amazon Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. Founded in 1994, Amazon has grown to become one of the most influential companies in the world, driven by our commitment to customer satisfaction and innovation. We offer a dynamic work environment where your contributions are valued and your professional growth is supported.
Why Join Amazon?
At Amazon, we believe in fostering a culture of continuous learning and innovation. By joining our team, you will have the opportunity to work with some of the most talented individuals in the industry. We are committed to providing a diverse and inclusive workplace where all employees can thrive and reach their full potential.
Equal Opportunity Employer Statement
Amazon Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Type: Full-Time
Salary: Competitive salary
Working Hours: 40 hours per week
Company: Amazon Inc.
Location: Washington State
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching
Description
Amazon Inc. is seeking enthusiastic Customer Care Consultants to join our team in Washington State. We strive to provide world-class support to our customers and ensure their satisfaction with our products and services. As a Customer Care Consultant, you will be the frontline of our customer support team, helping to resolve their issues and providing information about our products.
Requirements
High School Diploma or GED equivalent.
Previous experience in customer service is preferred but not required.
Excellent communication skills, both verbal and written.
Problem-solving skills and the ability to think on your feet.
Proficient in basic computer applications.
Ability to handle high-pressure situations calmly and efficiently.
Responsibilities
Responding to customer inquiries via phone, email, and chat.
Resolving product or service issues by clarifying the customer’s complaint and determining the cause of the problem.
Providing information about products and services to customers.
Processing orders, forms, and requests.
Maintaining customer records by updating account information.
Escalating unresolved issues to the appropriate teams.
Benefits
Health and Dental Insurance
Paid Training Programs
Paid Vacations and Holidays
401(k) Matching Program
Employee Discounts on Amazon products
Educational Qualifications
High School Diploma or GED equivalent is required.
Experience
Previous experience in customer service is preferred but not required.
Company Overview
Amazon Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. Founded in 1994, Amazon has grown to become one of the most influential companies in the world, driven by our commitment to customer satisfaction and innovation. We offer a dynamic work environment where your contributions are valued and your professional growth is supported.
Why Join Amazon?
At Amazon, we believe in fostering a culture of continuous learning and innovation. By joining our team, you will have the opportunity to work with some of the most talented individuals in the industry. We are committed to providing a diverse and inclusive workplace where all employees can thrive and reach their full potential.
Equal Opportunity Employer Statement
Amazon Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.