Call Center Support Specialist – No Experience Required

Remote, USA Full-time
Job Summary
Job Type: Full-Time

Salary: $15 – $20 per hour

Working Hours: 40 hours per week

Company: Convergys

Location: Texas, USA

Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, 401(k)
Job Description
Do you have a passion for helping others? Are you looking for a stable career in customer service with room for growth? Look no further! Convergys is seeking a Call Center Support Specialist with no prior experience required. Join our team and enjoy comprehensive training, competitive pay, and excellent benefits. Start your journey with a company that values its employees and provides opportunities for personal and professional development.
Requirements

High school diploma or equivalent
Excellent communication skills
Basic computer proficiency
Ability to handle stressful situations with a positive attitude
Strong problem-solving skills

Responsibilities

Handle inbound and outbound customer calls in a timely and professional manner
Provide accurate information and solutions to customer inquiries
Document all customer interactions and transactions
Follow up with customers to ensure their issues are resolved
Maintain a high level of customer satisfaction

Benefits

Health, Dental, Vision Insurance
Paid Training
Paid Vacations and Holidays
401(k) with company match
Employee Assistance Program
Opportunities for advancement

Educational Qualifications

High School Diploma or equivalent

Experience

No prior experience required. We provide comprehensive training.

Company Overview
Convergys, a leader in the customer service industry, provides a broad range of communication services to clients worldwide. Our mission is to create exceptional customer experiences through innovative solutions and dedicated professionals. We believe in fostering an inclusive and dynamic work environment that supports our team members in achieving their personal and professional goals.


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